Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mahmoud Awad

Mahmoud Awad

Giza

Summary

Enthusiastic Sales Trainee with knack for building strong customer relationships and driving sales growth. Achieved significant client retention through tailored communication strategies and collaborative team efforts. Known for delivering exceptional customer service and contributing to sales targets in fast-paced environment.

Experienced professional with focus on debt collection and recovery. Capable of achieving high recovery rates through strong negotiation skills and comprehensive knowledge of debt management practices. Committed to maintaining positive client relationships while ensuring prompt resolution of outstanding accounts.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Debt collector

AL Mawared
Maadi Cornish, Cairo Governorate
05.2024 - 10.2024
  • Exceeded collection target goals with assertive communication and negotiation skills.
  • Followed company protocols to keep sensitive and financial information secure.
  • Participated in ongoing training sessions to stay updated about industry regulations.
  • Maintained records on diary notes and debt status codes to support customer account accuracy.

Gym trainer

Shogo GYM
Giza, Giza
01.2024 - 04.2024
  • Planned fun exercise classes for varying ages, abilities and fitness levels.
  • Increased membership retention rates through excellent customer service skills.
  • Maintained clean and organised gym premises for optimal workout conditions.

Cashier

Healthy And Tasty
Giza, Giza
02.2022 - 03.2023
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Helped meet business needs by working extra shifts.
  • Kept checkouts areas and general store clean and orderly.
  • Helped customers to pack away shopping for improved customer experience.

Sales

Healthy And Tasty
Giza, Giza
01.2021 - 02.2022
  • Yielded higher sales revenue through upselling techniques.
  • Coordinated sales activities to maximise profits.

Education

Bachelor of Commerce -

Cairo Higher Academy
Cairo / Mokattam
03.2019 - 08.2022

Skills

    Microsoft Excel

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Languages

English
Intermediate

Certification

Excellence of customer service

Timeline

Debt collector

AL Mawared
05.2024 - 10.2024

Gym trainer

Shogo GYM
01.2024 - 04.2024

Excellence of customer service

03-2022

Cashier

Healthy And Tasty
02.2022 - 03.2023

Excellence of selling skills

02-2022

Sales

Healthy And Tasty
01.2021 - 02.2022

Bachelor of Commerce -

Cairo Higher Academy
03.2019 - 08.2022

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Mahmoud Awad