Hi, I’m
Dr. Mohamed
Operation Manager
Summary
To provide a superior level of patient care in order to improve quality of life at all stages of development and lead to a positive and lasting impact on the community. Excellence in the work as an internist and endoscopist and building my career, be actively involved in training, clinical and operations research. Interesting in health care management with great team work and perfect communication skills.
Overview
16
years of professional experience
Work History
Grifols, Maadi Donation Center
Center Physician
02.2023 - Current
Job overview
- Grifols
- Egypt for Plasma Derivatives
- Responsibilities: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience
- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma
- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures
- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department
- Perform the required physical examination for donors
- Review donor’s related documents carefully
- Carefully explain the Informed Consent and witness the donor’s signature on the form
- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating
- Participate in the notification and management of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests
- Management of Donor Adverse Event Reactions and the appropriate level of care
- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety
- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation
- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained
- Recommend changes and improvements to Standard Operating Procedures
- Provide education sessions to the center medical staff according to the company's
- Standard Operating Procedures (SOP)
- Learn, understand and be independent working with the PDS (Plasma Donor
- System)
- Follows all cGMP and good documentation practice guidelines
- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.
El, Amal Hospital
Internal Medicine Specialist
02.2023 - 09.2024
Job overview
- Treat internal disorders, such as hypertension, heart disease, diabetes, thyroid diseases and problems of the lung, brain, kidney, and gastrointestinal tract
- Management of acute and chronic diseases or disorders
- Prescribe or administer medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury
- Administer non-intravenous medications
- Prescribe treatments or therapies
- Prescribe medications
- Explain procedures and discuss test results or prescribed treatments with patients
- Manage and treat common health problems, such as infections, influenza and pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly
- Treat acute illnesses, infections, or injuries
- Treat chronic diseases or disorders
- Analyze records, reports, test results, or examination information to diagnose medical condition of patient
- Analyze test data or images to inform diagnosis or treatment
- Provide and manage long-term, comprehensive medical care, including diagnosis and nonsurgical treatment of diseases, for adult patients in an office or hospital
- Diagnose medical conditions
- Treat chronic diseases or disorders
- Collect, record, and maintain patient information, such as medical history, reports, and examination results
- Collect medical information from patients, family members, or other medical professionals
- Record patient medical histories
- Advise patients and community members concerning diet, activity, hygiene, and disease prevention
- Provide health and wellness advice to patients, program participants, or caregivers
- Advise communities or institutions regarding health or safety issues
- Monitor patients' conditions and progress and reevaluate treatments as necessary
- Monitor patient progress or responses to treatments
- Immunize patients to protect them from preventable diseases
- Refer patient to medical specialist or other practitioner when necessary
- Provide consulting services to other doctors caring for patients with special or difficult problems
- Direct and coordinate activities of nurses, students, assistants, specialists, therapists, and other medical staff
- Operate on patients to remove, repair, or improve functioning of diseased or injured body parts and systems
- Plan, implement, or administer health programs in hospitals, businesses, or communities for prevention and treatment of injuries or illnesses
- Conduct research to develop or test medications, treatments, or procedures to prevent or control disease or injury
- Prepare organizational reports about the medical status of individuals.
International Hospital
Deputy Director of the Administrative
09.2020 - 02.2023
Job overview
- Responsibilities: - Responsible for all facility and operation departments
- Monitoring and following up operation daily work of both the Engineering department and the engineering maintenance and new construction works
- As well as following up on the medical equipment maintenance department, housekeeping sector, laundry work, and supervision of the food and beverage department and the security department
- Evaluation and approval for requirements of each department according to operation needs
- Monitoring and evaluation for budget allocation for each department
- Monitoring and evaluation of all team members of each department
- Evaluation of new managers and employees for needed department
- Perform analysis of related data to promote efficient operations in all departments
- Ensure all employees are properly, timely, and efficiently trained on the relevant technical departments
- Coordination and regulating between the medical services department and IT department for running the Electronic Medical Record (EMR)
- Coordination with the Quality Department for different hospital services improvement projects
- Coordination with different hospital departments for implementation of policies, standards and procedures for GAHAR registration
- Contribute to complete the licenses procedures for the various departments in the hospital
- Coordination with infection control department to implement and follow up infection control policies and procedures in all current hospital departments and new departments
- Contribute with the occupational Health and Safety Committee to ensure the application of health and safety standards
- Coordinating all of the hospital’s technical activities
- This includes the planning of maintenance activities in construction, energy (sources and distribution), HVAC/CVC, water and sanitation, IT and Telecom, safety equipment and systems and biomedical equipment
- Supporting the management of medical waste, cold chain, direction signage planning
- Ensuring compliance with quality standards regarding the hospital’s technical activities
- Ensuring that fire prevention and occupant safety measures are in place
- Managing the contact with external contractors
- Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces
- Performing routine maintenance on facilities and making repairs as needed
- Scheduling routine inspections and emergency repairs with outside vendors
- Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
- Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders
- Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
- Coordinate with medical staff to ensure patient satisfaction - Implement strategies to improve operational efficiency - Handle patient complaints and issues
- Manage all aspects of financial oversight; setting annual budget according each department needs.
Medical Services Department of Armed Forces
Director of Preventive Medicine Unit
01.2019 - 07.2020
Job overview
- Of the Main Preventive
- Health Unit, Medical Services
- Department of the Egyptian Armed
- Forces
- Key Responsibilities:
- Clinical work:
- Responsible for preventive measures to prevent the spread of infectious diseases
- Responsible for preventive measures as vaccination of individuals with the necessary vaccinations to prevent various diseases
- Giving awareness lectures to individuals on infectious diseases spread and ways to prevent them
- Refers patients to other providers as appropriate
- Provides services in support of health promotion and preventive medicine
- Providing health and wellness advice to personnel, including diet, physical activity, hygiene, and disease prevention
- Providing support and advice to patients receiving long-term care
- Preparing official health documents or records, when necessary
- Administrative work: Responsible for monitoring and following up all daily operations in the unit
- Responsible for monitoring all maintenance and preventive maintenances processes for all unit equipment and facilities
- Responsible for monitoring for management of human resources department
- The officer accompanying the Saudi military delegation to visit the Egyptian Armed
- Forces Department of Medical Services
- The officer accompanying the Ugandan military delegation to visit the Egyptian Armed
- Forces Department of Medical Services
- Delegate of the Ministry of Defense to the Crisis and Disaster Management Center at the Egyptian Ministry of Health at the beginning of the Covid-19 pandemic
- Coordination with the hospital blood bank for requesting blood and blood components for issuing according to patients’ needs.
Medicine
07.2016 - 12.2018
Hospital
Director
07.2015 - 06.2016
Job overview
- Member of the Senior Commanders Committee for Inspection and Provision of
- Support to Egyptian Peacekeeping Forces in Central Africa country
- Coordinator and responsible for HCV treatment campaign in Armed Forces Fever
- Hospital
- Responsible for daily operation work in outpatient department
- Coordinator and team leader of gastroenterology and endoscopic unit in Armed
- Forces Fever Hospital
- Responsible for daily operation work and training of team members of units and supply chain of all requirements and maintenance of the GIT endoscopic unit
- Of the Egyptian Armed Forces
- Clinical Responsibility:
- Responsible for preventive measures to prevent the spread of infectious diseases
- Responsible for preventive measures as vaccination of individuals with the necessary vaccinations to prevent various diseases
- Giving awareness lectures to individuals on infectious diseases spread and ways to prevent them
- Refers patients to other providers as appropriate
- Provides services in support of health promotion and preventive medicine
- Providing health and wellness advice to personnel, including diet, physical activity, hygiene, and disease prevention
- Providing support and advice to patients receiving long-term care
- Preparing official health documents or records, when necessary
- Administrative work: Responsible for monitoring and following up all daily operations in the unit
- Coordination with the hospital blood bank for requesting blood and blood components for issuing according to patients’ needs.
Deputy Director of Preventive
01.2014 - 06.2015
Job overview
- Medicine Hospital - Egyptian
- Armed Forces
- Clinical work:
- Responsible for preventive measures to prevent the spread of infectious diseases
- Responsible for preventive measures as vaccination of individuals with the necessary vaccinations to prevent various diseases
- Giving awareness lectures to individuals on infectious diseases spread and ways to prevent them
- Refers patients to other providers as appropriate
- Provides services in support of health promotion and preventive medicine
- Providing health and wellness advice to personnel, including diet, physical activity, hygiene, and disease prevention
- Providing support and advice to patients receiving long-term care
- Preparing official health documents or records, when necessary
- Administrative work: Responsible for monitoring and following up all daily operations in the unit
- Coordination with the hospital blood bank for requesting blood and blood components for issuing according to patients’ needs.
Military Fever Hospital
Tropical Medicine resident doctor
01.2010 - 12.2013
Job overview
- Egyptian Armed Forces
- Clinical responsibilities:
- Management, Diagnosing and treatment plans for acute illnesses and chronic infectious diseases like systemic infectious diseases (brucella, malaria, leishmaniasis, TB, measles, mumps, chicken pox, varicella zoster, CMV, EBV, toxoplasmosis), CNS infections (viral or bacterial meningitis, encephalitis...), Respiratory tract infections (upper respiratory tract infections like pharyngitis tonsilitis follicular tonsillitis & lower respiratory infections like acute bronchitis, influenzas, COVID-19, pneumonias, legionella infections, lung abscess…), GIT infections (gastroenteritis, typhoid fever, rotavirus, H
- Pylori, parasitic infections, celiac disease, Ulcerative colitis, Crohn’s disease…) , Urinary tract infections and management of Fever Of Unknown Origin (FUO) for autoimmune diseases (SLE, Still’s diseases, rheumatoid arthritis), oncological diseases and hematological diseases (leukemias and lymphomas)
- Provides comprehensive and continuing care to HIVand different acute or chronic hepatitis as HAV, HBV and HCV patients requiring routine, emergency and treatment through the diagnosis of disease processes and through the provision of medical treatment
- Prescribing or administering medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury
- Refers patients to other providers as appropriate
- Provides services in support of health promotion and preventive medicine
- Maintains appropriate medical records on assigned patients
- Participates in patient care audits for quality assurance and utilization review to maintain and improve patient care standard of excellence
- Maintains medical professional standards and knowledge by regularly attending medical conferences, seminars, and continuing education programs
- Maintains familiarity with medical/moral and medical/legal issues related to the practice of medicine and serves as a resource to the medical staff in related matters
- Serves as the clinical expert to administrative staff in risk management programs and reviews all potential medical liability claims generated against the health Center
- Participates in professional development activities and maintain professional licenses and affiliations
- Coordination with the hospital blood bank for requesting blood and blood components for issuing according to patients’ needs
- Care of patients presented with different kind of infectious, gastroenterological and hepatological diseases and its emergencies.
Al
resident doctor
10.2009 - 12.2009
Job overview
- Galaa
- Military Medical Complex - Egyptian
- Armed Forces
- Clinical work: - Care of patients presented with different kind of emergency cases
- Fluent in using of basic and advanced cardiac life support skills with urgent cases
- Evaluate the medical history of patients, and order and interpret diagnostic tests, lab work, and other procedures to assess the extent of a patient’s illness or injury - Provide patient instruction and advice on prevention, self-care, and follow-up care - Cooperate with other specialties physicians to establish treatment plans for patients - Develop and manage medical plans for patients, including prescription and therapy options, and propose and initiate treatment plans - Set up and manage patient follow-ups - Provide on-call coverage for the hospital - Attend and participate in medical staff meetings and continuing education.
Education
Faculty of Medicine - Mansoura University
Bachelor of Medicine and Surgery
09.2002 - 11 2007
Faculty of Medicine - Ain Shams University
Diploma of Tropical Medicine from Endemic Gastroenterology, Hepatology and Infectious diseases
10.2019 - 12 2019
Ain Shams University
Master Degree of Tropical Medicine from Endemic Hepatology, Gastroenterology and Infectious Diseases
01.2021 - 11 2024
Arab Academy for Science, Technology & Maritime Transport
Hospital Management Professional Diploma
Arab Academy for Science, Technology & Maritime Transport
Health Economics Management Professional Diploma
Arab Academy for Science, Technology & Maritime Transport
Strategic Leadership Professional Diploma
Military Medical Academy and Arab Academy for Science, Technology & Maritime Transport
Medical Management Board Certificate
01.2021 - 7 2024
Cardiff Met. University
Master of Business Administrations (MBA) from Healthcare
Skills
Clinical skills in management of infectious diseases
Liver and Gastroenterology diseases
Endoscopic skills
Managerial skills
Emotional intelligence
Project management
Strong decision maker
Complex problem solver
Innovative
Service-focused
Good clinical skills
Fluent in all diagnostic and therapeutic Gastroenterology Endoscopic skills
Good teaching experience
Excellent team work skills
Working under pressure
Good Research Abilities
Self-motivated
Result oriented
Team leader
Strong interpersonal and communication skills
Microsoft office - Word
Microsoft office - Excel
Microsoft office - Power Point
Adobe Photoshop
Minitab
Timeline
Center Physician
Grifols, Maadi Donation Center
02.2023 - Current
Internal Medicine Specialist
El, Amal Hospital
02.2023 - 09.2024
Ain Shams University
Master Degree of Tropical Medicine from Endemic Hepatology, Gastroenterology and Infectious Diseases
01.2021 - 11 2024
Military Medical Academy and Arab Academy for Science, Technology & Maritime Transport
Medical Management Board Certificate
01.2021 - 7 2024
Deputy Director of the Administrative
International Hospital
09.2020 - 02.2023
Faculty of Medicine - Ain Shams University
Diploma of Tropical Medicine from Endemic Gastroenterology, Hepatology and Infectious diseases
10.2019 - 12 2019
Director of Preventive Medicine Unit
Medical Services Department of Armed Forces
01.2019 - 07.2020
Medicine
07.2016 - 12.2018
Director
Hospital
07.2015 - 06.2016
Deputy Director of Preventive
01.2014 - 06.2015
Tropical Medicine resident doctor
Military Fever Hospital
01.2010 - 12.2013
resident doctor
Al
10.2009 - 12.2009
Faculty of Medicine - Mansoura University
Bachelor of Medicine and Surgery
09.2002 - 11 2007
Arab Academy for Science, Technology & Maritime Transport
Hospital Management Professional Diploma
8 2023
Arab Academy for Science, Technology & Maritime Transport
Health Economics Management Professional Diploma
11 2023
Arab Academy for Science, Technology & Maritime Transport
Strategic Leadership Professional Diploma
8 2024
Cardiff Met. University
Master of Business Administrations (MBA) from Healthcare
10 2024