Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
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Mohamed Zidan

Mohamed Zidan

General Manager – High Management
Cairo,C

Summary

Chief Executive Officer and management consultant with over 18 years of experience in the travel and tourism industry across Egypt and Saudi Arabia.

Held key leadership roles at Al Tayyar Travel Group as an Area Manager, later advancing to Chief Executive Officer (CEO) of Al Hoor Travel & Tourism.

Currently serving as a Management & Technical Consultant for multiple companies, with expertise in strategy, operations, CRM systems, and business development. Recognized for driving sustainable growth, enhancing customer satisfaction, and building high-performing teams.


Overview

22
22
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Management & Technical Consultant

Multiple Companies
01.2022 - Current
  • Providing executive advisory services in business strategy, operations, and technology implementation.
  • Supporting companies in optimizing performance, reducing costs, and achieving sustainable growth.

Chief Executive Officer (CEO)

Elhoor Travel
01.2017 - 12.2020
  • Led the company’s overall strategy, operations, and financial performance, driving sustainable growth in the Saudi travel market.
  • Built strategic partnerships and developed high-performing teams to strengthen market presence and service quality.

Area Manager – Northern Borders Region

Al Tayyar Travel Group
01.2014 - 09.2016
  • Managed multi-branch operations across three cities, overseeing sales, staff performance, and service delivery.
  • Implemented business strategies that enhanced revenue growth and improved customer satisfaction in the region.
  • Supervised recruitment, training, and development of branch teams to ensure operational excellence.

Branch Supervisor

Al Tayyar Travel Group
01.2011 - 12.2013
  • Supervised branch operations and led a team of ticketing agents to achieve sales and service targets.
  • Ensured compliance with company policies and maintained high standards of customer satisfaction.

Ticketing Agent

Al Tayyar Travel Group
11.2009 - 12.2010
  • Managed airline reservations and ticket issuance for both corporate and individual clients in line with Saudi market standards.
  • Delivered high-quality customer service, ensuring accuracy, compliance, and strong client satisfaction.

Branch Supervisor

Dekernes Tourism
01.2007 - 12.2009

Supervised daily branch operations and led the sales team to achieve company targets.

Ticketing Agent

Dekernes Tourism
01.2004 - 12.2007

Processed airline reservations and ticketing while ensuring accuracy and high-quality customer service.

Education

Bachelor’s Degree in Sports Management & Recreatio -

Faculty of Physical Education
Suez Canal University
04.2001 -

Skills

Management & Leadership Skills

Accomplishments

  • Founded and built high-performing teams from scratch, carefully selecting and developing talent to match organizational goals.
  • Applied strong emotional intelligence in dealing effectively with all managerial levels, fostering trust and collaboration.
  • Demonstrated full accountability and ownership of responsibilities, ensuring reliable leadership in critical situations.
  • Tackled challenges with problem-solving skills, resolving issues independently without escalating to higher management.
  • Designed and implemented an administrative system based on measurable KPIs, enabling smooth operations with minimal intervention from top management.

Software

Amadeus

Zoho

Microsoft office

Certification

IATA Training

Timeline

Management & Technical Consultant

Multiple Companies
01.2022 - Current

Chief Executive Officer (CEO)

Elhoor Travel
01.2017 - 12.2020

Area Manager – Northern Borders Region

Al Tayyar Travel Group
01.2014 - 09.2016

Branch Supervisor

Al Tayyar Travel Group
01.2011 - 12.2013

Ticketing Agent

Al Tayyar Travel Group
11.2009 - 12.2010

Human Development Course

01-2009

IATA Training

12-2007

Branch Supervisor

Dekernes Tourism
01.2007 - 12.2009

Ticketing Agent

Dekernes Tourism
01.2004 - 12.2007

Bachelor’s Degree in Sports Management & Recreatio -

Faculty of Physical Education
04.2001 -
Mohamed ZidanGeneral Manager – High Management