Amadeus


Chief Executive Officer and management consultant with over 18 years of experience in the travel and tourism industry across Egypt and Saudi Arabia.
Held key leadership roles at Al Tayyar Travel Group as an Area Manager, later advancing to Chief Executive Officer (CEO) of Al Hoor Travel & Tourism.
Currently serving as a Management & Technical Consultant for multiple companies, with expertise in strategy, operations, CRM systems, and business development. Recognized for driving sustainable growth, enhancing customer satisfaction, and building high-performing teams.
Supervised daily branch operations and led the sales team to achieve company targets.
Processed airline reservations and ticketing while ensuring accuracy and high-quality customer service.
Management & Leadership Skills
Strategic Planning
Business Development
Team Leadership & Coaching
Operations Management
Performance Optimization
Sales & Customer Service
B2B & B2C Sales Management
Client Relationship Management
Negotiation & Closing Deals
Customer Satisfaction Enhancement
Technical & Administrative Skills
CRM Systems (Zoho, Salesforce)
Call Center & Contact Center Operations
Data Analysis & Reporting
Personal Skills
Decision Making
Problem Solving
Communication & Presentation
Adaptability
Amadeus
Zoho
Microsoft office
IATA Training
Human Development Course
IATA Training