Mahmoud Ahmed Ibrahim
Product Owner
Qalyub
Summary
Experienced Product Owner with over 4 years of expertise in designing, managing Learning Management Systems (LMS). Proven ability to bridge the gap between technical teams and business stakeholders, delivering innovative solutions that meet both user needs and organizational goals. Skilled in prioritizing backlogs, defining product roadmaps, and driving cross-functional collaboration to ensure successful product delivery. Adept at analyzing market trends, gathering user feedback, and translating requirements into actionable strategies to enhance system performance and user satisfaction. Committed to fostering continuous improvement and delivering impactful digital learning experiences.
Overview
9
9
years of professional experience
Work History
Product Owner
Learnovia
09.2019 - Current
- Work closely with the clients to understand the project vision and translate that into a business requirement for the technical team.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands
- Owned and prioritized product backlog
- Experience in facilitating the elicitation and evaluation of business requirements for delivering new or enhanced software systems, and measuring the success of the associated initiatives
- Brainstormed with peers and other members of design team to determine enhancements and product features
- Review and approve finished development work before release into canary or production
- Strong analytical skills and ability to synthesize and clearly communicate findings of analysis
Support Team Leader
Learnovia
06.2018 - 08.2019
- Providing leadership, guidance, and support to a team of customer service representatives, and delivering superior customer service to all members
- Also providing regular feedback to a team to assist with development, growth and appropriate adherence to guidelines, regulations, policies, and procedures
Implementation Specialist
03.2016 - 05.2018
- Worked on installing Moodle (lms) with Linux environment (Database, Apache, Php)
- Assessed project scope to confirm details and understand customer expectations in advance
- Cultivated relationships with sales team to support and supply corrective actions
- Handled over 5 incoming calls daily while providing excellent customer service
- Suggested solutions to developing problems during project so that correct modifications could be made
- Configured, installed and handled troubleshooting tasks for variety of different applications
- Documented specialized data and requirements to address business demands
Backend Developer
03.2016 - 06.2017
- Developed web platform back ends using jsp and servlet
- Managed efficient SQL queries and data transport
- Built flexible, reusable code and libraries for future use
Education
Bachelor of Science - Computer Science
Faculty of Computers And Information
Cairo 04.2001 -
Skills
- Product backlog management
- Scrum and Agile development methodologies
- Strategic planning
- Product development
- Communication skills
- Data Analysis and Reporting
- Decision making
- Requirement Specifications
- Functional Specifications
- Project Planning
- Technical Support
- Agile Methodologies
- Business Analysis
- Software Development Life Cycle (SDLC)
- Presentation Skills
Personal Information
Date of Birth: 03/20/93
Address: Qalyubia, Egypt
Languages: Arabic, English
Timeline
Product Owner
Learnovia
09.2019 - Current
Support Team Leader
Learnovia
06.2018 - 08.2019
Implementation Specialist
03.2016 - 05.2018
Backend Developer
03.2016 - 06.2017
Bachelor of Science - Computer Science
Faculty of Computers And Information
04.2001 -
Similar Profiles
Pragati UdaipurePragati Udaipure
Product Owner at Bank of New YorkProduct Owner at Bank of New York
Hachem LamtiHachem Lamti
Product Owner at Robert Bosch Automotive SteeringProduct Owner at Robert Bosch Automotive Steering
Buddhika (Budd) BandaranayakeBuddhika (Budd) Bandaranayake
Product Owner at FISProduct Owner at FIS