OfficeSuite
Hi, I’m
Khaled Azab
Project Manager, Supervisor & Sales Manager
Giza,GZ
Judge a man by his questions rather than his answers.
Voltaire
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
8
years of professional experience
6
years of post-secondary education
2
Languages
Work History
Virtual Worker NowCairo, Cairo
Site Merchandiser Supervisor and Project Manager
11.2021 - Current
Job overview
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to promote positive working relationships.
- Reined in project costs while meeting key milestones.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Boosted revenues by coordinating and executing projects and growing inventory diversity.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided management for internal personnel, contractors and vendors.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
CasitaCairo, Cairo
Accommodation Expert & Student Consultant
12.2019 - Current
Job overview
- Handle student enquires and utilize the available tools to allocate students to best accommodations suiting their needs
- Contact accommodation providers and arrange offers, contacts and details with them
- Contact agencies and embassies to arrange the students vistes and appointments
- Handle webchat, whatsapp, inbound/outbound calls and emails as contact channels to all of our customer (Students, Embassies, Student Agencies & Student Accommodation Buildings)
Virtual Worker NowCairo, Cairo
Virtual Assistant Teamleader
05.2021 - 11.2021
Job overview
- Participated in team-building activities to enhance working relationships.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Received and processed stock into inventory management system.
- Oversaw daily operations to ensure high levels of productivity.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to employees', vendors and clients requests, confirming full understanding before addressing concerns.
Virtual Worker NowCairo, Cairo
Virtual Assistant
10.2020 - 05.2021
Job overview
- Handled website maintenance, product editing and promotions
- Reaching out to vendors and contractors to update products, onboard them to the website and arrange inventory procedures
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Conducted invoicing and investigated accounts receivables discrepancies.
TalabatCairo, Cairo
Content Creator
12.2018 - 09.2019
Job overview
- Employed site manager tools to publish content and maintain professional looking web pages.
- Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
- Utilized WordPress to upload content, images and pages.
- Rewrote and reorganized site content to better position products and services.
- Generated multiple daily new blog posts by monitoring industry news and cultivating sources.
- Produced original, creative content for promotional advertisements and marketing materials.
- Presented clients with unique copy options based on overall marketing objectives.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
Vodafone - VISCairo, Cairo
Trainer
01.2017 - 12.2018
Job overview
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Tracked attendance and progress against goals for each participant.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Monitored participant workflow and behaviors throughout training process.
- Identified and solved internal problems related to employee turnover by revamping training approaches.
- Eliminated process gaps by implementing new methods of standardized training.
Vodafone - VISCairo, Cairo
Subject Matter Expert
02.2016 - 01.2017
Job overview
- Led corporate-wide initiatives to help guide enterprise and business level goals.
- Designed and prepared technical reports, studies and related documentation.
- Met with customers and prospective business partners to explore new markets, technology and innovation strategy.
- Developed business cases, presentations and reports for senior management.
- Performed ad hoc deep-dive analyses for specific business problems.
- Documented client progress through case notes and documentation.
- Maintained problem tracking system and ran diagnostic software to verify properly operating equipment.
Vodafone - VISCairo, Cairo
Customer Care Representative
08.2015 - 02.2016
Job overview
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Assisted call-in customers with questions and orders.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated timely responses to online customer communication and researched complex issues.
Education
Orouba Language SchoolDokki
High School Diploma
09.2012 - 06.2015
Cairo University - Georgia ProgramGiza
BBA from Finance & Investment
09.2015 - 06.2019
Skills
Microsoft Excel, Project and Visio
Software
Shopify Plus
Worldpress
CRM
Additional Information
INTERNSHIPS/TRAININGS:
Brokerage & Trading, EFG Hermes July 2016 – Aug. 2016
Brokerage & Trading, EFG Hermes June 2017 – July 2017
Asset Management, EFG Hermes June 2018 – July 2018
EXTRACURRICULAR ACTIVITIES:
Event Team Leader Organizer (Cairo University) Sep. 2016 – Sep. 2019
- Planned The Admission Phase at the Faculty from A to Z and Led a team by making sure they are ready for their tasks - Hosting many Mega events held at Cairo University.
- Planned for many Mega events under a collaboration between Cairo University and many institutions like: FIFA, Georgia State University and many International Universities.
General Vice President For Georgia Affairs (Faculty of Commerce English Section Students’ Council) (SC) Oct 2017 – Present
- Vice President for Georgia Affairs Sep.2016- Oct.2017
- Promoted Vice President for Georgia Affairs May 2016 – Aug. 2016
- First Year Representative Jan.2016- May 2016
- Group Representative Oct. 2015- Dec.2016
· SC founded to be a driving force for ensuring students play an integral role in the shaping of their academic and overall Experience as students of Faculty of Commerce English Section (FCES).
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Site Merchandiser Supervisor and Project Manager
Virtual Worker Now
11.2021 - Current
Virtual Assistant Teamleader
Virtual Worker Now
05.2021 - 11.2021
Virtual Assistant
Virtual Worker Now
10.2020 - 05.2021
Accommodation Expert & Student Consultant
Casita
12.2019 - Current
Content Creator
Talabat
12.2018 - 09.2019
Trainer
Vodafone - VIS
01.2017 - 12.2018
Subject Matter Expert
Vodafone - VIS
02.2016 - 01.2017
Cairo University - Georgia Program
BBA from Finance & Investment
09.2015 - 06.2019
Customer Care Representative
Vodafone - VIS
08.2015 - 02.2016
Orouba Language School
High School Diploma
09.2012 - 06.2015
Similar Profiles
Sogol BADRISogol BADRI
Social Media Designer at Virtual Worker NowSocial Media Designer at Virtual Worker Now
TAMLA LITTLETONTAMLA LITTLETON
Special Education Resource Teacher at Stellar Virtual (formerly Texas Virtual Schools)Special Education Resource Teacher at Stellar Virtual (formerly Texas Virtual Schools)
Dylan FisherDylan Fisher
Gardening at voluntary workerGardening at voluntary worker