حسناء عبدالله
خدمة عملاء .. مدخلة بيانات
القاهرة
Summary
Dynamic Administration Clerk at Administration For Customer Services, recognized for enhancing operational efficiency through meticulous record keeping and exceptional interpersonal communication. Proven ability to reduce data entry errors and streamline documentation processes, while fostering strong relationships with staff and supporting seamless office operations. Skilled in managing budgets and coordinating travel arrangements. Experienced with administrative tasks, including data entry and document management. Utilizes organizational skills to maintain efficient office operations. Track record of fostering collaborative workplace and ensuring accuracy in all tasks.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administration Clerk
Administration For Children Services
04.2023 - Current
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over Number calls each day on multi-line telephone systems, supporting communication needs of Number staff members.
- Documented all Type contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Monitored and tracked budgets and expenses.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments and ad hoc projects.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
- Compiled and analyzed data to produce reports.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
- Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
- Coordinated travel arrangements for staff members, ensuring seamless logistics and minimal disruptions to work schedules.
Education
ليسانس - أداب لغة روسية
جامعة القاهرة
الجيزه 07.2022
Skills
Record Keeping
Timeline
Administration Clerk
Administration For Children Services
04.2023 - Current
ليسانس - أداب لغة روسية
جامعة القاهرة
Similar Profiles
Louan McleodLouan Mcleod
Mental Health Support Worker at Administration for Children ServicesMental Health Support Worker at Administration for Children Services
ASHLEY A. LEWISASHLEY A. LEWIS
City Research Scientist-Referral Consultant at ADMINISTRATION FOR CHILDREN SERVICESCity Research Scientist-Referral Consultant at ADMINISTRATION FOR CHILDREN SERVICES
Melvin AndersonMelvin Anderson
Supervising Special Officer at Administration for Children ServicesSupervising Special Officer at Administration for Children Services
Zeyad SherifZeyad Sherif
Security Supervisor at The African Security Services CompanySecurity Supervisor at The African Security Services Company
Abdelhamed Ahmed Mohamed elsoufyAbdelhamed Ahmed Mohamed elsoufy
Collection Agent Advisor- Corporate Section at Etisalat and Commercel financial accounting sectionCollection Agent Advisor- Corporate Section at Etisalat and Commercel financial accounting section