Strategic HR Business Partner with nearly eight years of progressive experience in aligning HR initiatives with organizational objectives. Proven track record of fostering stakeholder relationships, driving talent development, and implementing effective HR strategies. Skilled in managing complex HR projects and initiatives to support business growth and success.
Overview
7
7
years of professional experience
Work History
People Operations Manager
ValU Consumer Finance
05.2023 - Current
Partner with business stakeholders to understand strategic objectives and develop HR initiatives aligned with organizational goals
Develop and implement HR policies to promote positive work culture and enhance employee engagement
Manage All staff benefits plans including medical Insurance, life insurance and pension plans
Reduce outsourcing expenses and lower medical plan costs, resulting in savings of nearly 1.5 million.
Collaborate with HRBPs and finance team to develop and manage annual budget plans
Oversee lifecycle of outsourced staff and maintain relationships with external staffing agencies
Work closely with HR Business Partners to draft job offers for new hires
Ensure compliance with labor laws and regulations, minimizing legal risks
Manage outsource staff recruitment processes
Supervise updates to HRIS system, along with managing all human capital insights and organizational charts.
Streamlined HR processes for increased efficiency and cost savings.
Sr. People Operations Advisor
ValU Consumer Finance
04.2022 - 05.2022
Lead valU HR operations spin-off processes with EFG Hermes Holding within 45 days to launch new HR services
Key achievements include successful introduction of a new HR system, initiation of a life insurance plan, and takeover of all HR operations activities
Managed HR operations spin-off processes, ensuring seamless transition and alignment with business objectives
Implemented new HR systems and benefits plans to enhance employee experience and satisfaction
Coordinated payroll processes and budget alignment to ensure accuracy and compliance
Led new hire procedures and maintained employee records to ensure data integrity
Administered medical and employee benefits programs, fostering employee well-being
Collaborated with cross-functional teams to drive HR automation initiatives and process improvements.
Human Resources Specialist
Amazon
05.2021 - 05.2022
Managed Operations L.O.B vaccination project, overseeing coordination for engagement and organizational activities to achieve 80% voluntary vaccination rate among staff
Additionally, took lead on groundbreaking self-service tool project, empowering associates to swiftly obtain answers to inquiries and monitor attendance percentages, leave requests, thereby enhancing overall employee experience and optimizing business metrics
Spearhead development and implementation of self-service tool project, enhancing employee experience and optimizing business metrics through increased efficiency and accessibility to HR resources
Lead employee experience development programs, identifying challenges and implementing initiatives to improve overall satisfaction and retention
Analyze attendance data and reported trends to HR management, providing insights to optimize workforce management strategies
Manage escalations and took ownership of issue resolution, fostering positive employee relations and ensuring supportive work environment
Collaborate with department leaders to design and implement new employee experience development programs, aligning HR initiatives with business goals
Conduct onboarding and exit formalities for new employees, ensuring seamless transition and positive experience throughout employee lifecycle.
Human Resources Generalist
Transsion Holdings
12.2019 - 01.2021
Transission is Owner of Infinix, Tecno and Itel Mobile Brands, Enhanced internal communication by introducing a new monthly newsletter and successfully implemented the first engagement and Recognition & Rewards (R&R) program in the Egypt office
Additionally, played key role in developing Standard Operating Procedures (S.O.Ps) for HR
Operations, ensuring streamlined and efficient processes within organization
Assisted in talent acquisition and recruitment processes, contributing to identification of core competencies and development of job descriptions
Gathered and analyzed HR metrics, providing insights to management and supporting data-driven decision-making
Managed employee engagement initiatives and communication programs, fostering collaborative and inclusive work environment
Led staffing efforts for Canadian accounts, optimizing costs and maximizing profits through effective resource utilization and talent management strategies
Resolved complex employee relations issues, providing coaching and support to employees and managers.
Human Resources Associate, Human Resources Coordinator
Tata Consultancy Services, Recruitment
08.2018 - 08.2019
Successfully led staffing for Canadian accounts, contributing with Business Delivery Teams to be third-highest account growth in Pune entire branch
Additionally, played pivotal role in supporting team to achieve highest resource utilization in LOB with 94.7%, optimizing costs, maximizing profits, and facilitating closure of maximum number of positions with 8K+ HC in Banking Financial
Services domain
Oversee recruitment and staffing for over 2000 domain hires, utilizing data-driven insights to enhance retention rates and mitigate attrition risks
Collaborate closely with HR leadership and business account heads to develop strategic staffing plans, fostering collaborative relationships and ensuring alignment with organizational objectives
Analyze staffing and recruitment data to identify trends and provide actionable insights to regional leadership, facilitating informed decision-making and goal attainment
Orchestrate external recruitment processes for temporary contract staff, ensuring adherence to compliance standards and organizational policies
Demonstrate strong problem-solving skills by effectively resolving complex employee relations issues, providing coaching and guidance to foster positive work environment
Lead employee onboarding initiatives and facilitated training and development programs to nurture talent and support professional growth within organization.
HR Coordinator
Hired Recruitment Agency
04.2017 - 01.2018
Collaborated closely with clients to comprehensively understand their recruitment needs, conducting thorough research on industry and competitors to develop strategic recruitment processes aligned with organizational goals
Conducted detailed job and task analyses to accurately document job requirements and objectives, ensuring alignment with client expectations and organizational objectives
Managed end-to-end recruitment processes, including sourcing, interviewing, and assessing management-level candidates across various industries and sectors, demonstrating keen eye for talent and commitment to quality hiring
Generated monthly reports to track progress of client requests, analyzing recruitment metrics and trends to develop effective recruitment strategies tailored to attract top talent
Maintained comprehensive records of interviews and new hires, facilitating seamless onboarding processes and ensuring positive candidate experience throughout recruitment journey.
Education
BBA - Business Administration and Management
Cairo University
Cairo
06.2018
Skills
Employee Relations
Talent management
Stakeholder Management
Talent Acquisition
Internal Communications
Compensation and benefits
Timeline
People Operations Manager
ValU Consumer Finance
05.2023 - Current
Sr. People Operations Advisor
ValU Consumer Finance
04.2022 - 05.2022
Human Resources Specialist
Amazon
05.2021 - 05.2022
Human Resources Generalist
Transsion Holdings
12.2019 - 01.2021
Human Resources Associate, Human Resources Coordinator
Tata Consultancy Services, Recruitment
08.2018 - 08.2019
HR Coordinator
Hired Recruitment Agency
04.2017 - 01.2018
BBA - Business Administration and Management
Cairo University
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