Summary
Overview
Work History
Education
Certification
Timeline

Mostafa Badry

Kafr El Dawar

Summary

I am eager to learn educational background and ability to work well with people to serve for an organization. Project self-confidence, authority enthusiasm I've the experience of welcoming the guest, Excellence in customer service. I am a hard worker and work under pressure in all environment Continuously monitor the quality of the foods and beverages that are served Responsible for all service preparations before, during and after the service (bad place and bad scene). Experience in Asian, Italian and Oriental la carte restaurants Proficiency in alcoholic cocktails, mocktails, coffee art, and rispy drink Actively use selling techniques to exceed guest expectations and increase revenue Perform all tasks necessary for food and beverage service in accordance with Hotel Performance Manual standards Abilities Micros System Personal skills Communication skills Building trust activity Listening Organisational / managerial skills problem solving Place a high value on time effectiveness Recognize the importance of appearance Decision making Display firmness in making decision Easily adaptable Demonstrate natural leadership ability Job-related skills Achieve maximum time effectiveness Demonstrate a high level of administrative barista stress management Guest service Greeting customers Digital skills 17 Mar 24 Resume created by CVpop - www.cvpop.com Page 3/3 micros system Other skills Adaptability customer focus recognizing differences taking responsibility working as a team understanding the job Further information Certifications Becoming a Professional Barista - The Basics from Alison University He added to me the experience in making drinks derived from coffee and its special rispy He added to my knowledge of the temperature of milk and the basics of coffee art Honours and awards Employee of the Year for 2023 at Hilton Alexandria King’s Ranch Zero Defect of the month December at Hilton Alexandria King’s Ranch employee of the month May at Hilton Alexandria King’s Ranch Courses

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waiter

Hilton Alexandria King's Ranch
06.2022 - Current
  • I worked in the lobby bar and was distinguished by repeating my name in the Salt at Hilton and TripAdvisor programmes
  • I received appreciation from the management and was added to my work in the bar
  • Coffee art and quantities of alcoholic drinks and mocktails
  • Open and prepare a bar of decorative fruits and verify the quantities used and the expiration date
  • I worked in Zaatar Restaurant
  • Experience maintaining excellent customer service standards across lunch and dinner service
  • Carefully organizes seating and reservations to improve workflow
  • We ask everyone to receive feedback to solve some problems and how to satisfy the guests
  • Gain in-depth knowledge of the food and beverage menu at the assigned outlet in order to assist and advise guests

Bus boy

Jaz Marabel Beach Resort
11.2021 - 05.2022
  • I worked in Italian, Oriental and Asian la carte restaurants
  • Responsibilities Welcoming a guests in warm and friendly performs
  • Opening and closing duties as needed such as : Restaurant check side station check
  • Bake area check
  • Preparing silverware and clean dishes for the shift
  • Preparing soft and alcoholic drinks and checking their expiration dates

Seasonal worker

Hilton Alexandria King's Ranch
03.2017 - 12.2020
  • I worked for 3 years as a, the banquet department, which added to my experience in serving banquets, celebrations, and organizing events
  • I worked for 1 year in the main restaurant, which added to my experience in open buffet service, customer service, and working on the basics of Hilton service in the main restaurants.

Education

Diploma - Mechanical

Kafr El Dawar college
16 Jul

20

Alcoholic beverage service -

10

Diploma - Hospitality Management Including English Language Studies

Harvard Business School
11
team management from

Diploma -

30 Dec 23

beverage

12

2024.1

Certification

Mother tongue(s) Arabic Foreign language(s) Russian Listening: A1 Spoken interaction: A2 Spoken production: A2 English Listening: C1 Reading: B1 Spoken interaction: B1 Spoken production: A2 Writing: A2

Timeline

Waiter - Hilton Alexandria King's Ranch
06.2022 - Current
Bus boy - Jaz Marabel Beach Resort
11.2021 - 05.2022
Seasonal worker - Hilton Alexandria King's Ranch
03.2017 - 12.2020
Kafr El Dawar college - Diploma, Mechanical
- Alcoholic beverage service,
Harvard Business School - Diploma, Hospitality Management Including English Language Studies
- Diploma,
- , beverage

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Mostafa Badry