Summary
Overview
Work History
Education
Timeline
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أحمد صلاح عبدالنعيم محمد

DESIGN
Cairo/sohug,أعزب

Summary

Adept at transforming customer interactions into memorable experiences, I leveraged my professional telephone demeanor and complaint resolution skills at شركه وي to significantly enhance customer loyalty. My design proficiency and keen eye for detail, honed at الانترنت, drove brand engagement and sales growth. I blend technical support expertise with a collaborative spirit to achieve and exceed targets.

Overview

2025
2025
years of professional experience
1
1
Language

Work History

كاشير

سوبر ماركت
10.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Data Entry Clerk

المراعي
02.2024 - 10.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Followed established procedures to enter and process data correctly.

Customer Service Representative

شركه وي
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Designer

الانترنت
11.2024 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Analyzed user behavior and feedback to optimize design and user experience.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Designed eye-catching promotional materials, driving increased event attendance and participation rates.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Used Adobe Creative Suite to edit images for use in marketing materials and website content.

Education

ليسانس - الشريعه

جامعه الأزهر
الدراسات الإسلاميه
07.2023

دبلوم - كهرباء

المدرسه الفنيه
الثانويه الصناعيه الفنيه
07.2023

Timeline

Designer

الانترنت
11.2024 - Current

Data Entry Clerk

المراعي
02.2024 - 10.2024

كاشير

سوبر ماركت
10.2023 - 01.2024

Customer Service Representative

شركه وي

ليسانس - الشريعه

جامعه الأزهر

دبلوم - كهرباء

المدرسه الفنيه

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أحمد صلاح عبدالنعيم محمدDESIGN