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Mohamed Mowafy
Banker At Banque Misr
Baltim
Summary
banking professional with a proven track record at Banque Misr, excelling in customer service and relationship management. Skilled in cross-selling banking products, I fostered strong client relationships while ensuring compliance with regulations. Adept at utilizing banking software, I effectively resolved customer inquiries, enhancing overall satisfaction and trust.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Banker
Banque Misr
11.2022 - Current
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
Branch Accountant
Victory Land
04.2021 - 10.2022
- Trained new accounting staff members, fostering professional growth and skill development within the team.
- Supported annual external audit processes by providing required documentation and responding promptly to auditor inquiries.
- Improved inventory control procedures by conducting regular physical counts and reconciling results with accounting records.
- Maintained effective communication channels between accounting department and other branch offices, ensuring seamless coordination of inter-branch activities.
Education
Accounting
Delta Univeristy
Al Mansurah, Egypt 04.2001 -
Skills
Customer serviceConsumer bankingBank salesRelationship managementRelationship buildingKnow your customerBanking softwareFinancial adviceLoan closingCustomer relationship managementCross-selling and partner referrals
Customer service
Consumer banking
Bank sales
Relationship management
Relationship building
Know your customer
Software
Fast learner
Cooperative
Creative
Work under stress
Timeline
Banker
Banque Misr
11.2022 - Current
Branch Accountant
Victory Land
04.2021 - 10.2022
Accounting
Delta Univeristy
04.2001 -