Abd Elrazek Adam
Hurghada
Summary
Seeking a challenging role in sales management where I can leverage my expertise to drive business growth and client acquisition. A highly motivated and results-oriented professional with a proven ability to revitalize sales operations, optimize processes, and enhance profitability. I excel in adapting to dynamic environments, working both independently and collaboratively to meet business objectives. With strong analytical skills and a strategic mindset, I thrive under pressure and consistently meet tight deadlines. Passionate about leading high-performing teams and implementing innovative sales strategies to maximize success.
Overview
11
11
years of professional experience
4027
4027
years of post-secondary education
3
3
Languages
Work History
Administrative and Sales Manager
Al Habib for Development and investment W.L.L
11.2020 - Current
- Managing high-value deals and orders with hotels and suppliers.
- Negotiating with purchasing managers to secure the best rates and offers.
- Overseeing all government-related tasks for the company in the Red Sea region.
- Representing the company in auctions, tenders, and government contracts.
- Handling customer complaints related to pricing issues and conducting competitive analysis against rival companies .
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Assistant product & Revenue Manager
FTI touristk
03.2016 - 06.2020
- Conducting weekly price comparisons for flight-only Bistro.
- Evaluating Early Booking Discounts (EBD) for current and upcoming season contracts.
- Monitoring the commitment allotment allocation chart.
- Preparing and reporting Yield & Revenue charts on a monthly basis.
- Managing margin control for hotels and flights.
- Overseeing hotel and flight availability and bookability.
- Closely following hotel operational updates to ensure guest satisfaction.
- Handling request bookings and space management on the I5 system.
- Analyzing offers from competing tour operators.
- Conducting price comparisons for travel packages.
- Performing hotel and flight price comparisons.
- Checking the availability of catalog hotels in Bistro.
- Updating the Stop Sale report on the system.
- Monitoring and coordinating hotel release and allocation processes .
Assistant Reservation Manager
Jaz Aquamarine Resort
08.2015 - 03.2016
Central Reservation Agent & Supervisor
SURISE Resorts & Cruises and Spa
11.2013 - 08.2015
- Maintain strong and professional relationships with travel agents.
- Coordinate with the regional sales office to optimize sales performance and achieve budget targets (occupancy & average room rate).
- Create and update travel agent rates in the Property Management System (PMS).
- Ensure the seamless operation of the Property Management System (PMS).
- Handle incoming emails and faxes with professionalism and courtesy.
- Prepare and analyze daily reports and monthly productivity reports.
- Develop work schedules and coordinate activities with other departments to ensure smooth daily operations.
- Review daily reservations and expected arrivals.
- Process new room reservations, cancellations, and modifications efficiently.
- Answer phone calls promptly and professionally, ensuring excellent customer service.
- Responsible for preparing occupancy forecasts.
- Monitor and coordinate group reservation activities with the sales team.
- Generate occupancy reports, projected revenue analysis, and productivity reports for weekly senior management review.
- Ensure maximum hotel occupancy through proactive and courteous guest service.
- Assist and manage all direct guest inquiries and travel agent requests effectively.
Education
Higher Institute for Tourism and Hotels -
Higher Institute for Tourism and Hotels
Post graduate studded - tourism
Minia University
Researcher in the Department of Master - undefined
Minia University
Skills
- Medical lab operating systems
- Fidelio 8
- Opera operation System
- Windows
- Internet
- Microsoft Office (Word, Excel & Outlook)
- Global Databases Training
- Bistro
- Spider System for Market and Data Analysis
Military Service
Finished
Training Programs
- Front Office Skills Program, Sunrise Select Royal Makadi, 06/23/10, 09/22/10, Receptionist
- Global Databases Training, 2017
Personal Information
- Date of Birth: 11/07/89
- Nationality: Egyptian
- Religion: Muslim
References .
References available upon request.
Timeline
Administrative and Sales Manager
Al Habib for Development and investment W.L.L
11.2020 - Current
Assistant product & Revenue Manager
FTI touristk
03.2016 - 06.2020
Assistant Reservation Manager
Jaz Aquamarine Resort
08.2015 - 03.2016
Central Reservation Agent & Supervisor
SURISE Resorts & Cruises and Spa
11.2013 - 08.2015
Researcher in the Department of Master - undefined
Minia University
Higher Institute for Tourism and Hotels -
Higher Institute for Tourism and Hotels
Post graduate studded - tourism
Minia University
Similar Profiles
Melanie SantosMelanie Santos
Head of Administration at Al Matrook Investment And Developtment W.L.L.Head of Administration at Al Matrook Investment And Developtment W.L.L.
ABDULLATIF ABUZANNADABDULLATIF ABUZANNAD
Remote IT Support at Al-Muslimmani Real Estate Investment and Development CompanyRemote IT Support at Al-Muslimmani Real Estate Investment and Development Company
SHOHUG KAZISHOHUG KAZI
Working as a Fine Foods –HHM GROUP- Wholesale Di at Hassan & Habib Sons of Mahmood Company w.l.l. Working as a Fine Foods –HHM GROUP- Wholesale Di at Hassan & Habib Sons of Mahmood Company w.l.l.
Faisal HusseinFaisal Hussein
Purchasing Manager at TUIPurchasing Manager at TUI
Mohamed mohasebMohamed mohaseb
PADI Dive Instructor at Millennium DiversPADI Dive Instructor at Millennium Divers