Summary
Overview
Work History
Education
Skills
Timeline
Generic
Waleed Hakim

Waleed Hakim

Planning And Follow Up Manager
10th Of Ramadan ,Egypt

Summary

Dynamic Planning and Follow-up Manager with a proven track record at Sasa Tex, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and mentoring, while optimizing production processes. Skilled in strategic planning and performance management, driving continuous improvement in quality and service delivery.

Overview

12
12
years of professional experience

Work History

Planning and Follow up Manager

Sasa Tex Embroidery Curtains and Textile
11.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Follow-up of textiles from the beginning of the manufacturing stages in the warp, through design, operation on machines, quality inspection, dyeing, and the weft cutting machine to packaging.

Quality General Supervisor

Sasa Tex Embroidery Curtains and Textile
06.2021 - 11.2023

embroidery curtains quality machine's, following materials, attendance, attitude of all workers in the quality hall , responsible for Following-up of embroidered curtains from the stage of repairing defects until the stage of delivering the packaged product to the warehouse

Follow-up of textiles from the beginning of the manufacturing stages in the warp, through design, operation on machines, quality inspection, dyeing, and the weft cutting machine to packaging.

Embroidery Production Supervisor

Sasa Tex Embroidery Curtains and Textile
10.2019 - 06.2021

Assigning workers to the machines according to the operating schedule, then distributing the barcodes, then following up on the work on the machines, following up on the yarns and bobbins, following up on designs, following up on production, and adjusting the machine’s incorrect stitches, in addition to some light maintenance.

Sales Development Representative

Orange Business Services
12.2016 - 10.2019

Responsible for presenting and selling the company's products from corporate lines, digital solutions, security monitoring and presenting the services provided by the company to the development and procurement officers of startups, manufacturing companies, factories, direct selling and digital marketing companies while following up with competitors and providing more convincing promotional and sales offers to customers with continuous field or communication follow-up to ensure the best service to the customer.

Corporate Business Lines Portfolio

Orange Business Services
05.2015 - 12.2016

Responsible for Following-up sales contracts with customers

Selling more products as corporate business lines and follow the quality of the service

Individual Customer Services

Mobinil Telecommunications
01.2013 - 05.2015

Indoor individual lines

Cash services

Achieve the monthly target and the quarter targets

Careful to be the 1st of every contest

Education

Licence Of Law - Public Law

Zagazig University
Zagazig
05.2008

Skills

Team leadership

Timeline

Planning and Follow up Manager

Sasa Tex Embroidery Curtains and Textile
11.2023 - Current

Quality General Supervisor

Sasa Tex Embroidery Curtains and Textile
06.2021 - 11.2023

Embroidery Production Supervisor

Sasa Tex Embroidery Curtains and Textile
10.2019 - 06.2021

Sales Development Representative

Orange Business Services
12.2016 - 10.2019

Corporate Business Lines Portfolio

Orange Business Services
05.2015 - 12.2016

Individual Customer Services

Mobinil Telecommunications
01.2013 - 05.2015

Licence Of Law - Public Law

Zagazig University
Waleed HakimPlanning And Follow Up Manager