محمد حسن ابو النضر
مدير خدمه عملاء
فوه ,كفرالشيخ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
Work History
Customer Service Manager
Banqueducaire
Dessouk , Kafrelshikh
2024.01 - Current
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Officer
Banqueducaire
Dessouk, Kafrelshikh
11.2015 - 12.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Financial Accountant
New Sharm General Contracting Company
Sharm El-Shaikh, Sinai
01.2015 - 11.2015
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Financial Accountant
Submarine Tourism Company
Hurghada, Red Sea Governorate
07.2013 - 01.2015
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
MBA - Master of Business Administration
Faculty of Commerce
Kafr El Sheikh University 02.2021 - Current
91 - Postgraduate Studies in Financial Accounting And Auditing
Faculty of Commerce
Alexandria University 01.2014 - 08.2024
85% - Scientific Mathematics
Qabrit Secondary School
Qubrit, Fuwah , Kafr El-Sheikh 01.2006 - 07.2008
81% - Accounting
Faculty of Commerce
Kafr El Sheikh University 02.2009 - 06.2012
Skills
Excellent Communication
Analytical and Critical Thinking
Active Listening
Training and Development
Teamwork and Collaboration
Problem-Solving
MS Office
[Type] Software Proficiency
Organization and Time Management
Written Communication
Decision-Making
Timeline
Customer Service Manager
Banqueducaire
2024.01 - Current
MBA - Master of Business Administration
Faculty of Commerce
02.2021 - Current
Customer Service Officer
Banqueducaire
11.2015 - 12.2023
Financial Accountant
New Sharm General Contracting Company
01.2015 - 11.2015
91 - Postgraduate Studies in Financial Accounting And Auditing
Faculty of Commerce
01.2014 - 08.2024
Financial Accountant
Submarine Tourism Company
07.2013 - 01.2015
81% - Accounting
Faculty of Commerce
02.2009 - 06.2012
85% - Scientific Mathematics
Qabrit Secondary School
01.2006 - 07.2008