Abd El Rahman Omar Mohamed
Cairo,C
Summary
As an experienced corporate executive with over a decade of diverse banking experience, including roles in corporate finance and portfolio management, I have honed skills in negotiation, cross-selling, marketing, mediation, customer relationship management, and effective communication. I am also adept at team building and leadership. Currently, I am seeking new challenges to broaden my horizons and contribute meaningfully to an organization that values excellence, innovation, and collaboration. As a persistent leader, I am eager to drive organizational growth. My strengths lie in strategic planning, problem-solving, and clear communication, with a solid understanding of business principles, project management, and team leadership. I am a collaborative team player with a strong work ethic and keen attention to detail, capable of managing multiple projects simultaneously with precision
Overview
10
10
years of professional experience
Work History
Chairman's Technical Assistant for Industry Support and Development
Ebda For Project Development
03.2022 - Current
- Built a specialized team to supply highly beneficial technical support to factories
- Negotiated and supported fruitful communication with concerned Governmental bodies and NGOs to supply privileges to industrial sector
- Negotiated with all stakeholders to ensure satisfactory outcomes
- Strategizing communication schemes
- Analyzing manufacturers' needs
- Analyzing Industrial database
- Built a clear understanding of investment opportunities and challenges based on field visits along with focus groups hence recommended sound solutions
- Standing for the company's industry support sector in media and TV.
- Led organization in setting goals and strategies.
- Contributed to values, goals and strategic vision of organization.
- Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
- Oversaw restructuring of financial systems, resulting in increased profitability and operational output.
- Negotiated and resolved conflicts between stakeholders.
- Demonstrated commitment to corporate social responsibility by promoting sustainable business practices and engaging in community outreach initiatives.
- Fostered an environment of continuous improvement by encouraging open communication channels between employees at all levels within the organization.
- Maintained impartiality and objectivity during meetings and decision-making.
- Created succession plans to provide continuity of operations during leadership transitions.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Chairman
Ebda For UPVC Sections
09.2022 - 06.2024
- Working with the Board and the Company's Chief Executive Officer ("CEO") to develop the strategy for the Company's future growth
- Working with the CEO to name opportunities for value-enhancing strategic initiatives including acquisitions, joint ventures, and strategically important relationships, as well as the disposition from time to time of non-core assets and communicating regularly with the CEO about the pursuit of such strategic initiatives
- Developing and supporting the Company's relationships with future strategic partners whose capital, influence and knowledge could add significantly to the Company's value and its share price
- Working with the CEO on critical issues related to Government relationships and strategic alliances
- Together with the Lead Director, scheduling Board meetings and setting the agenda for Board meetings
- Subject to item 9 below, presiding over meetings of the Board and assuming principal responsibility for the Board's operation and functioning
- Consulting with the Lead Director to ensure that sufficient time is allotted during Board meetings for effective discussion of agenda items and key issues and concerns and fostering an environment in which directors ask questions and express their viewpoints
- Supplying opportunities for independent directors to meet at each Board meeting in the absence of non-independent directors
- Such meetings shall be presided upon by the Lead Director
- Ensuring that Board functions are effectively conducted and, where functions have been delegated to Board Committees, that the results are reported to the Board
- Ensuring that the interests of various stakeholders are considered by the Board
- Taking all reasonable steps to ensure that Board decisions are implemented
- Engaging with the Lead Director to debrief on decisions reached and suggestions made at meetings or in camera sessions of independent directors
- Engaging with the Lead Director to ease communication between management and the independent directors
- Acting as principal liaison between the directors and the CEO and taking all reasonable steps to ensure that the expectations of the Board towards management are clearly expressed, understood, and respected
- Working with the CEO to ensure the Company's operations are conducted in a best-in-class manner and that the Company has strong, productive relationships with shareholders, analysts, and other stakeholders
- Working with the CEO to ensure management strategies, plans and performance are appropriately represented to the Board
- Conducting an annual performance evaluation of the CEO with input from the Lead Director.
- Led organization in setting goals and strategies.
- Contributed to values, goals and strategic vision of organization.
- Achieved revenue growth through strategic pricing adjustments in response to shifting market conditions.
- Oversaw restructuring of financial systems, resulting in increased profitability and operational output.
- Facilitated high-level negotiations with key stakeholders, securing beneficial agreements for all parties involved.
- Recruited, developed and retained excellent faculty to meet organizational goals.
- Negotiated and resolved conflicts between stakeholders.
- Compiled and analyzed metrics for detailed reporting and informed business planning.
- Demonstrated commitment to corporate social responsibility by promoting sustainable business practices and engaging in community outreach initiatives.
- Enhanced company performance by implementing effective management strategies and fostering a collaborative executive team.
- Fostered an environment of continuous improvement by encouraging open communication channels between employees at all levels within the organization.
- Helped record, compile, summarize and analyze data.
- Directed comprehensive marketing campaigns, elevating brand awareness among target audiences.
- Developed robust risk management frameworks, safeguarding company assets against potential threats or losses.
- Cultivated a positive organizational culture by prioritizing employee development and promoting diversity and inclusion initiatives.
- Managed financial, operational, and human resources to optimize business performance.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
MID CAP & SME's Senior Relationship Manager
AttijariWafa Bank Egypt
09.2021 - 03.2022
- Setting the marketing strategy
- Making the marketing plans
- Getting new bank customers
- Attending all customers' calls internal & external
- Study the customers' needs
- Preparing the credit proposal
- Negotiate with Risk team to reach the best exposure for both bank and customer
- Maintaining the existing customers
- Monitoring the customer's credit behavior
- Managing the given portfolio to support a healthy position.
- Promoted critical thinking by designing challenging assignments that required students to analyze and synthesize information.
- Implemented differentiated instruction techniques to accommodate various learning styles and abilities within the classroom.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
SMEs Corporate Banking Support Team Leader
Banque Misr
03.2019 - 08.2021
- Setting the marketing strategy
- Making the marketing plans
- Allocating the target per RM
- Maintaining high-quality communication channels with Business partners
- Analyzing daily operations & customer journey monthly to cut time waste
- Supporting all RM'S to achieve the targets
- Monitoring the SME'S portfolio
- Branding BM ready-made facilities products for SME'S & Startups.
- Enhanced customer satisfaction by efficiently addressing and resolving support issues.
- Conducted regular team meetings for open discussions, information sharing, and goal alignment among members.
- Developed training materials to ensure consistent support team knowledge and skills.
- Reduced staff turnover by implementing employee engagement initiatives and recognizing outstanding performance.
- Optimized resource allocation through careful monitoring of workload distribution across the team.
- Collaborated with cross-functional teams to improve overall product quality and user experience.
- Built strong relationships with other departments to facilitate collaboration on complex or technical client concerns.
- Analyzed support data to identify trends and recommend proactive measures for addressing recurring issues.
- Streamlined support processes for improved response times and customer experience.
- Established best practices in customer communication, resulting in clearer expectations and increased satisfaction levels.
- Increased team productivity by implementing performance metrics and setting clear expectations.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
SMEs Relationship Manager for SMEs Banking -Suez Region
Banque Misr
09.2016 - 09.2019
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
- Developed strategic plans for day-to-day financial operations.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Visa merchant operator for Sinai region
Banque Misr
03.2014 - 09.2016
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Established a strong rapport with clients by consistently delivering knowledgeable advice on products tailored specifically to their needs.
- Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Officer for Sharm El-sheik Branch
Banque Misr
03.2014 - 09.2016
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about retail banking products.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
- Connected with prospects through trade shows, cold calling, and local-area networking.
- Participated in regional sales meetings, sharing insights with colleagues, and fostering teamwork across departments.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Reviewed customer feedback regularly, adjusting products or services as needed based on findings.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Education
MBA - Banking & finance
The Arab Academy For Management, Banking And Financial Sciences
Cairo07.2023
Credit Management Course Certificate - Credit Management
Shindy & Associate
Cairo, Egypt01.2016
Bachelor of Science - Accounting
Faculty of Commerce, Suez Canal University
Suez, Egypt05.2012
Skills
- Corporate Governance
- Policy Development
- Strong analytical skills
- Organizational Leadership
- Stakeholder Relations
- Strategic Visioning
- Process Improvements
- Relationship and Team Building
- Innovative thinking
- Improvement plan knowledge
Addedqualifications
- Comprehensive Knowledge of anti-banking-fraud procedures.
- Comprehensive Knowledge of anti-mail-fraud procedures.
- Proficient in Business specific correspondence including offers, quotations requests, complaints and inquiries applications, legal claims, U.S correspondence forms, Canadian letters of agencies.
- Proficient in translating all kinds of business docs including banking docs, financial statements, adjudication, legal commercial samples, contracts, announcement, O.G.M & E.G.M, reports.
- Fair literacy with general Italian.
Militaryservice
Exempted
Professionalcompetencies
- Excellent command of oracle CRM system.
- Good command of Siebel financial reports.
- Good command of Siebel customer inquiry service.
- Excellent command of MOODY'S.
- Excellent command of ATM supervision.
- Excellent command of P.O.S devices.
- Excellent command of Power-card system.
- Proficient in English Language written and spoken.
Personal Information
Date of Birth: 02/22/92
Extracurricular Activities
Member of the organizing committee for World Youth Forum 2018 & 2019. Member of the organizing committee for COP 27.
playing violin
Ah, the violin—a bridge between the tangible and the ethereal! 🎻 The resonance of its strings can indeed harmonize the mind and soul. Whether it’s the melancholic strains of a Bach sonata or the spirited melodies of a folk tune, music has a way of touching our innermost being. Keep playing, and may your soul find solace in those delicate vibrations.
Additional Information
I'm currently living in new cairo fifth settlement also I have another residency in south Sinai.
Languages
Arabic
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chairman
Ebda For UPVC Sections
09.2022 - 06.2024
Chairman's Technical Assistant for Industry Support and Development
Ebda For Project Development
03.2022 - Current
MID CAP & SME's Senior Relationship Manager
AttijariWafa Bank Egypt
09.2021 - 03.2022
SMEs Corporate Banking Support Team Leader
Banque Misr
03.2019 - 08.2021
SMEs Relationship Manager for SMEs Banking -Suez Region
Banque Misr
09.2016 - 09.2019
Visa merchant operator for Sinai region
Banque Misr
03.2014 - 09.2016
Sales Officer for Sharm El-sheik Branch
Banque Misr
03.2014 - 09.2016
MBA - Banking & finance
The Arab Academy For Management, Banking And Financial Sciences
Credit Management Course Certificate - Credit Management
Shindy & Associate
Bachelor of Science - Accounting
Faculty of Commerce, Suez Canal University
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