Nouran Tarek

1. Project Planning and Management:

• Gathering and analyzing project requirements from clients.
• Defining project scope, objectives, and deliverables.
• Creating detailed project plans, timelines, and budgets.
• Designing and applying the automated workflows.
• Working closely with the vendors and other language service providers to meet project deadlines effectively.
• Optimized resource allocation with proactive planning and forecasting, resulting in reduced project turnaround times.
• Addressing the vendor's queries.
• Monitoring project progress, identifying and resolving issues proactively.
• Communicating project status and updates to clients and stakeholders.
• Ensuring adherence to quality standards and best practices.
• Delivering the projects, and complete all the post-delivery activities, including handling any client review process and client's feedback.

2. Client Relationship Management:

• Building and maintaining strong client relationships.
• Auditing the client's profiles and maintaining the overall health for the my accounts.
• Acting as the primary point of contact for clients.
• Proactively addressing client concerns and resolving issues.
• Understanding and meeting client expectations.
• Working closely with the LQA and tech departments to maintain the client's assets (TMs, glossaries, style guides,..etc) up tp date.

3.Process Improvement:

• Continuously evaluating and improving localization workflows and processes.
• Identifying and implementing new technologies and tools to enhance efficiency and quality.
• Staying abreast of industry trends and best practices, including applying machine translation.

4. Budget Management:

• Developing and managing project budgets.
• Negotiating rates with vendors.
• Tracking and controlling project costs.

5. Team Leadership:

• Mentoring and guiding junior project managers.
• Shadowing of the new PM team members

- Managing localization projects from A to Z, including project timeline, budget, resources allocation, project execution and project delivery.

- Implemented project management tools to enhance workflow efficiency in localization.

- Managed cross-functional teams for successful delivery of localized products and services.

- Executed efficiency-driven cost-reduction initiatives throughout the localization process, ensuring quality was preserved.

- Started as a localization project coordinator.
- Manage localization projects from beginning to end.
- Work closely with language specialists, localization engineers, product management and development, internal business partners, and other language service providers to coordinate the project execution withing the timeline and budget.