Aalaa Abdelfadeel
Giza
Summary
Industrious Learning Specialist with demonstrated success in utilizing innovative learning techniques to increase workforce efficiency. Skilled in learning and training program creation and implementation illustrated over 8 years of industry success.
Overview
12
12
years of professional experience
Work History
Communication Officer
Zewail City of Science and Technology
2014.12 - 2016.07
- Wrote content for press releases, website and social media campaigns utilizing SEO practices
- Created and implemented internal and external communication plans to establish consistent and timely messaging.
- Used HTML and WordPress to manage and update the English and Arabic websites
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts
Accent and Soft Skills Trainer
Information Technology Institute, ITI
2012.06 - 2016.07
- Trained more than 1000 university graduates on their English language skills, customer service skills, and soft skills
- Maintained a 90%+ job placement rate for all trained learners
- Monitored and reported on trainee progress, suggesting new learning plans to address individual needs.
Senior Careers Program Manager
Udacity Inc
2023.01 - 2023.05
- Analyzed cost to serve per program across different regions and managed to reduce cost by 60% through optimizing Udacity’s career offerings
- Audited careers content and implemented new changes across careers’ premium model
- Collaborated with the LXD team to map out a more scalable learner journey with fewer touch points
- Ensured successful delivery of 5 Societal Impact programs
Senior Learning Specialist, Knowledge Officer
Knowledge Officer
2021.04 - 2022.11
- Developed learning program objectives, instructional materials, pre and post assessments
- Conducted needs assessments to identify gaps in the learning content and developed targeted learning solutions
- Analyzed and evaluated learning programs effectiveness and programs outcomes
- Managed the external contractors network and designed new mentor-learner assignation process
- Designed new community engagement plan across different platforms for learners under different subscription models
- Managed and reported on learners' experience and identified renewal risks
- Onboarded new learners and introduced them to the support process
- Participated in the development and implementation of the job placement phase for one of Egypt’s biggest online learning programs (Egypt FWD)
Senior Education Consultant
Macmillan Education Egypt
2016.07 - 2021.04
- Launched Macmillan Egypt's Professional Development Academy and oversaw the launch of the MENA Academy
- Developed and facilitated content presentations, workshops and professional development courses for over 100 learning entities across Egypt
- Participated in setting Macmillan’s yearly forecast for k-12 products
- Developed top-quality training decks, documentation, manuals and tools addressing needs of specific specialist groups
- Provided subject matter expertise on all courses, materials and lesson plans
Editorial Assistant
Hindawi Publishing Corporation
2011.03 - 2012.05
- Performed checkups on submitted manuscripts to ensure that there are no plagiarism cases or duplicate submissions
- Managed the editorial cycle for all ISRN journals from manuscript submission to publishing day
- Communicated with authors, editors, and reviewers to maintain journals’ impact factor
Education
Certificate - Project Management
Coursera
12.2023
Certificate - Instructional Design Principles
Information Technology Institute (ITI)
05.2023
Postgraduate Diploma - DELTA
Cambridge University Press
12.2020
Certificate - TOT
Information Technology Institute (ITI)
05.2012
Postgraduate Diploma - Translation and interpretation
The American University, AUC, Continuing Education
12.2011
Bachelor of Arts - English language and literature
Ain Shams University
05.2009
Skills
- Data Analysis
- Editing
- Experience Design
- Report Writing
- Content Creation
- Instructional Design
- Training Needs Analysis
- Curriculum Design
- Project Management
- Adult Learning Principles
- Training Program Development
- Articulate Storyline
- Proficiency in Tableau
Languages
Arabic
Native language
English
Proficient
C2
German
Beginner
A1
Spanish
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Careers Program Manager
Udacity Inc
2023.01 - 2023.05
Senior Learning Specialist, Knowledge Officer
Knowledge Officer
2021.04 - 2022.11
Senior Education Consultant
Macmillan Education Egypt
2016.07 - 2021.04
Communication Officer
Zewail City of Science and Technology
2014.12 - 2016.07
Accent and Soft Skills Trainer
Information Technology Institute, ITI
2012.06 - 2016.07
Editorial Assistant
Hindawi Publishing Corporation
2011.03 - 2012.05
Certificate - Project Management
Coursera
Certificate - Instructional Design Principles
Information Technology Institute (ITI)
Postgraduate Diploma - DELTA
Cambridge University Press
Certificate - TOT
Information Technology Institute (ITI)
Postgraduate Diploma - Translation and interpretation
The American University, AUC, Continuing Education
Bachelor of Arts - English language and literature
Ain Shams University
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