Dynamic Sales Area Manager with a proven track record at Souhoola, excelling in team leadership and performance management. Expert in strategic planning and sales forecasting, I have consistently driven product adoption and expanded market reach, achieving significant growth in customer retention and satisfaction through effective training and relationship building.
Lead, mentor, and monitor a dynamic sales team to drive consumer finance product adoption.
Develop and execute strategic sales plans to expand the merchant network and customer base.
Design and implement robust performance metrics (KPIs) to evaluate team efficiency and maximize closing rates.
Build and maintain long-lasting, strategic relationships with corporate partners and key merchants.
Supervised daily field and retail sales operations, ensuring team alignment with corporate financial objectives.
Monitored team compliance with work instructions and handled staff attendance and performance track.
Assisted in training and onboarding new sales personnel, accelerating their time-to-productivity.
Resolved complex customer and merchant escalations promptly to ensure high retention.
Supervised and directed a sales team specializing in financial solutions and asset management products.
Formulated tactical plans to promote financial services, maximize client portfolios, and attract high-net-worth individuals.
Monitored team performance against targets, ensuring adherence to financial regulations and strict compliance with work instructions.
Delivered advanced consultation on asset allocation, investment options, and financial planning solutions to key accounts.
Team Leadership
Performance Management (KPIs)
Sales Forecasting & Budgeting
Strategic Planning
Team Building & Training