Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards. Moreover, Strong organizational, communication and multitasking abilities, evaluating staff performance and developing continued care plans.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Nursing
Kidney And Urology Hospital
03.2020 - Current
Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
Evaluated emerging technologies in healthcare, recommending appropriate innovations for adoption within the department to improve efficiency and patient outcomes.
Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Identified department issues to recommend corrective actions.
Scribe at Dr. Kim M.D., Department of Urology Stony Brook University HospitalScribe at Dr. Kim M.D., Department of Urology Stony Brook University Hospital