Abdallah Gamal

Monitored client accounts from companies, reviewed invoices, and ensured timely debt collection while providing monthly reports on debt status and recovery rates.

• Led team meetings to improve overall performance and boost morale within the agency.
• Managed customer relationships to achieve high satisfaction rate.
• Estimated costs using working knowledge of current market trends.
• Oversaw transfer of property rights to meet strict deadlines.

Monitor client debts and generate invoices for tourism companies.
Reconcile credit card accounts and process refunds following company instructions, ensuring accuracy and signature verification.
Close out outstanding debt accounts and calculate bad debt provisions.

• Managed accounts receivable, reducing late payments significantly.
• Supported accounts receivable tasks, reducing overdue payments significantly.
• Completed regular audits of accounts receivable records ensuring accuracy and timely reporting.
• Generated invoices based on established accounts receivable schedules and terms.
• Handled accounts receivable and payable duties, reducing the risk of financial errors.

Monitored purchase requests and identified specialised suppliers for each order.
Collected price quotations and prepared purchase orders.
Created sealed envelopes for orders exceeding specified amounts according to company instructions.

• Prepared detailed reports on buying trends, provided actionable insights for decision making.
• Reviewed purchase requisitions and orders for accuracy, maintained orderliness in processes.
• Improved supplier relationships by conducting regular review meetings.
• Ensured compliance of purchase orders to company policies, ensured integrity in procurement processes.

Resolved customer issues related to cards and accounts.
Issued debit and credit cards efficiently.
Provided financial loan services to clients.

• Carried out day-to-day duties accurately and efficiently.
• Supported team by demonstrating respect and willingness to help.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Collaborated closely with store management for daily operations success.
• Maintained clean and organised workspace to ensure efficient service.
• Packaged customer items carefully, ensuing merchandise safety.
• Communicated product information to customers, driving informed purchases.
• Used Point of Sale system efficiently, speeding up transactions.