Summary
Overview
Work History
Education
Skills
INTERNSHIPS
COURSES
Timeline
Generic

ABDALLAH KHALED

Corporate Service Officer
Shoubra Masr

Summary


Professional service expert with solid background in delivering exceptional customer support and fostering positive client relationships. Skilled in problem-solving, process improvement, and ensuring compliance with policies and regulations. Strong focus on teamwork and achieving results, with flexible approach to adapt to changing needs. Reliable, dependable, and equipped with excellent communication and organizational skills

Overview

6
6
years of professional experience

Work History

Large Corporate Service Officer

Banque Du Caire
05.2023 - Current
  • Handling a Portf. of +100 Companies Borrowing & Non- Borrwoing Corporates )
  • Handling Trade Finance Operations Including LGs , LCIs , BCs& IDCs )
  • Handling OVD - STL - MTL & Fully Cash covered Approvals
  • -Operating Overdrafts B STL , MTL & LTL )
  • Activating Limits + Client RelationShip Management
  • Attracting Clients to utilize the exposure granted facilites
  • Using Bank tools to facilitate Corporate Clients Requests and Inquiries after Activation Process
  • Developed and maintained strong relationships with key clients, fostering long-term partnerships.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Improved overall workflow efficiency by implementing standardized procedures across the department.
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.

Insurance officer

Banque Du Caire
11.2019 - 05.2023

corporate insurance coverage and explained insurance billing procedures

  • Submitted claims to insurance carriers for payment
  • insurance claims and handled insurance denials
  • Preparing daily caims report
  • follow-up on claims till claim process
  • preparing a settlement report for insurance department
  • Assets Evaluation
  • Collaborated with marketing department to develop targeted campaigns for promoting new products, resulting in increased sales opportunities.
  • Collaborated with brokers to develop strategies for expanding market share within the competitive insurance industry.
  • Developed customized insurance policies for clients, ensuring optimal coverage tailored to individual needs.
  • Maintained up-to-date knowledge of industry trends and regulations, enabling informed decision-making when assessing risk factors or developing new products/services offerings.

Education

Bachelor of Commerce - English Section

Helwan University
Cairo
05.2019

Secondary School - undefined

Tarek Ibn Ziad
Cairo
07.2015

International Credit Diploma - Financial & Credit Analysis

ESLSCA University
Cairo
04.2001 -

Skills

Ability to Multitask

INTERNSHIPS

  • Training For Employment, Egyptian Banking Institution
  • Jul 2019
  • Aug 2019
  • Cairo

COURSES

  • International Credit Diploma, ESLSCA Business School
  • Sep 2023
  • Aug 2024

Timeline

Large Corporate Service Officer

Banque Du Caire
05.2023 - Current

Insurance officer

Banque Du Caire
11.2019 - 05.2023

International Credit Diploma - Financial & Credit Analysis

ESLSCA University
04.2001 -

Secondary School - undefined

Tarek Ibn Ziad

Bachelor of Commerce - English Section

Helwan University
ABDALLAH KHALEDCorporate Service Officer