Abdallah Mohamed Kamil Tawfik
Sharm El-Sheikh
Summary
Energetic Tour Leader/excursions guide with strong teamwork skills.
Dedicated to giving guests memorable experiences,
Delivers on promised entertainment or education for site-specific tours.
Focused on continuously improving tours with new information and better group management.
Overview
2
2
years of professional experience
Work History
Tour Leader, Tour-, Excursion-, Hotel Guide
Coral Travel
Sharm El-Sheikh
07.2023 - Current
- Provided detailed tours of the museum, highlighting interesting facts and stories.
- Greeted guests upon arrival and provided them with necessary safety instructions.
- Explained exhibits in a clear, concise manner to ensure understanding by all visitors.
- Maintained order during large groups' visits, ensuring that everyone was able to enjoy their time at the museum.
- Developed new tour routes to keep things fresh and exciting for repeat visitors.
- Coordinated with other staff members when needed in order to provide visitors with an exceptional experience.
- Maintained accurate logs of sales transactions made by customers during guided tours or special events.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest
- Selling excursions, promoted sales, discounts and special promotions
Tour Leader
Travel Wey
Hurgada
03.2022 - 06.2023
- Organized the meeting and departure of tourists from the airport to hotels.
- Confirmed transportation and accommodation reservations.
- Educated customers on local culture.
- Managed route planning and travel schedule.
- Developed guest relationships to achieve high level of satisfaction.
- Created tour programs for various groups with focus on providing positive guest experiences.
- Made successful hotspot recommendations to guests based on individual tastes and preferences.
- Gathered and maintained requisite equipment for each tour.
- Led guided tours and informational talks for large groups to showcase attractions and highlights.
- Trained and mentored new leaders
Education
Bachelor - Faculty of Tourism And Hotels
Helwan University
Cairo, Egypt05.2021
Skills
- Transportation and Travel
- Excursion guide
- Entertainment
- Social Media
- Answering Client Questions
Languages
Arabic
First Language
English
Advanced
C1
Russian
Intermediate
B1
Polish
Advanced
C1
Timeline
Tour Leader, Tour-, Excursion-, Hotel Guide
Coral Travel
07.2023 - Current
Tour Leader
Travel Wey
03.2022 - 06.2023
Bachelor - Faculty of Tourism And Hotels
Helwan University
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