Positive, hardworking, hands-on leader with 6+ years' experience managing restaurant operations at high-end establishments.
Overview
8
years of professional experience
Work History
Les Ambassadeurs Hotel Casino & Marina
International Guest Receptionist
10.2024 - 01.2025
Job overview
Facilitated seamless communication and personalized support for Arabic-speaking international guests, ensuring exceptional service experiences.
CAMEKAN CAFE AND BISTRO
MANAGER PARTNERSHIP
01.2023 - 06.2024
Job overview
Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
Schedule staff hours and assign duties
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items
Maintain food and equipment inventories, and keep inventory records
Investigate and resolve complaints regarding food quality, service, or accommodations
Count money and make bank deposits
Order and purchase equipment and supplies
BARAGADI SPORTS BAR
MANAGER PARTNERSHIP
08.2017 - 11.2022
Job overview
Prepare staff work schedules
Assist with preparing and serving food and beverages
Receive and record patrons' dining reservations
Plan parties or other special events and services
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
Operate cash registers to accept payments for food and beverages
Greet guests and seat them at tables or in waiting areas
Prepare cash receipts after establishments close, and make bank deposits
Assist with preparing and serving food and beverages
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
Check the quality of raw or cooked food products to ensure that standards are met
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
Check the quantity and quality of received products
VUNI PALACE HOTEL
Restaurant Management
06.2017 - 08.2017
Job overview
Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Education
GIRNE AMERICAN UNIVERSITY (GAU)
Master of Science from Tourism and Hospitality Management (With Thesis)
02.2025
University Overview
GIRNE AMERICAN UNIVERSITY (GAU)
Bachelor of Science from Tourism and Hospitality Management
01.2020
University Overview
Skills
COMMUNICATION
ADAPTABILITY
PROBLEM SOLVING
COUSTMER SERVICES
TEAMWORK
POSITIVITY
TIME MANAGEMENT
Languages
ARABIC
ENGLISH
TURKISH
Timeline
International Guest Receptionist
Les Ambassadeurs Hotel Casino & Marina
10.2024 - 01.2025
MANAGER PARTNERSHIP
CAMEKAN CAFE AND BISTRO
01.2023 - 06.2024
MANAGER PARTNERSHIP
BARAGADI SPORTS BAR
08.2017 - 11.2022
Restaurant Management
VUNI PALACE HOTEL
06.2017 - 08.2017
GIRNE AMERICAN UNIVERSITY (GAU)
Master of Science from Tourism and Hospitality Management (With Thesis)
GIRNE AMERICAN UNIVERSITY (GAU)
Bachelor of Science from Tourism and Hospitality Management
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