Abdelaziz Ahmed Allam
Customer Service Officer
Summary
Accomplished Banker offering over 4 years of professional experience in customer service establishing sustainable relationships with customers evaluating their needs and providing them with services and products that achieve the bank goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Front Office Receptionist
National Bank of Egypt
02.2023 - Current
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
Customer Service Officer
Bank du Caire
01.2022
- Managed day to day operation of bank's branch.
- Visited business customers and marketed different products of bank.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for all new services.
Trainee
Pharma Overseas
01.2021
- Prepared 7 orders of medicines from the warehouse.
- Communicated with 25 pharmacists, executed their orders and billed them using SAP in the Tele sales's.
- Journalized 5 orders, ledgered them and made the balance sheet for them.
Education
Bachelor of Accounting -
Sadat University
Sadat01.2021
Skills
Timeline
Front Office Receptionist
National Bank of Egypt
02.2023 - Current
Customer Service Officer
Bank du Caire
01.2022
Trainee
Pharma Overseas
01.2021
Bachelor of Accounting -
Sadat University
Similar Profiles
Alhussien ElsherifAlhussien Elsherif
Trade Finance Officer at National Bank of EgyptTrade Finance Officer at National Bank of Egypt
Moaz Mohamed FawzyMoaz Mohamed Fawzy
Relationship Manager at National Bank of EgyptRelationship Manager at National Bank of Egypt
Ameer Ashraf MohamedAmeer Ashraf Mohamed
Excellent Banker (Fast Tracking Promotion) at National Bank of EgyptExcellent Banker (Fast Tracking Promotion) at National Bank of Egypt
Carol MertzCarol Mertz
Front Office Receptionist/Front Office Receptionist/Dental Assistant at Dr. Stephen C. MoranFront Office Receptionist/Front Office Receptionist/Dental Assistant at Dr. Stephen C. Moran
Narinderjit SohalNarinderjit Sohal
Dental Front Office Receptionist/Office Administrator at Sandalwood Dental ClinicDental Front Office Receptionist/Office Administrator at Sandalwood Dental Clinic