As an international results-driven IT Project Manager with over 10 years of experience, leading cross-functional teams to deliver high-impact projects on time and within budget. Proven Agile practitioner with a track record of optimizing processes, reducing costs, and enhancing efficiency. Committed to driving innovation and exceeding client expectations through effective communication and strategic problem-solving. I have had the privilege of working for multinational companies across three diverse industries: Telecommunications, Oil & Gas and E-Commerce. My passion for this field led me to pursue a career shift immediately after graduation, where I obtained various technical and best practices certificates and completed numerous courses to further my knowledge and skills. Throughout my career, I have gained extensive experience in designing and maintaining data centers, implementing communication technologies, managing IT services (ITSM), and leading various IT projects across EMEA. My expertise in these areas has allowed me to successfully deliver complex projects on time and within budget, while ensuring the highest level of quality and customer satisfaction. I am committed to staying up-to-date with the latest trends and technologies in the industry, and I am always looking for new and innovative ways to improve processes and drive business growth. With my strong management & technical skills, leadership abilities, and passion for the field, I am confident that I can make a valuable contribution to any organization.
• Successfully spearheaded the "Sunrise project," overseeing the migration from SOUQ infrastructure to Amazon infrastructure. This
strategic move resulted in a remarkable 20% reduction in the overall
project budget, saving a total of $1.7 million. Furthermore, we
achieved an early delivery, surpassing the (ETA) by 22 days. I led a
team of 17 engineers and collaborated with support functions and
the regional operations team.
• Played a pivotal role in the Sunrise project in both the UAE and
KSA, effectively addressing and overcoming delivery time challenges
without incurring additional costs. Additionally, I provided innovative
solutions that enhanced the efficiency of the Operation team
tools.
• Actively contributed to the talent acquisition team, facilitating the
onboarding process for network team members to lead regional
projects. This initiative resulted in a significant reduction in the (LVC)
cost across the region.
• Demonstrated exceptional project management skills by successfully
overseeing multiple projects across the EMEA region, by leading
30+ IT Experts across the region, consistently achieving key milestones
and delivering exceptional results by 80% of the projects
were completed ahead of schedule, saving the cost by 15% from
overall the project
• Upgraded 10 Data Centers, includes applications and databases.
• Managed a team of 30 IT experts including developers to deliver 20
petrochemical industry projects
• Managed 3 multiple Infrastructure Projects simultaneously keeping
Project Stakeholders informed of project milestones and
progress via various internal tools, reports, and periodic status meetings.
• Identify, monitor, report and escalate project-related issues to
achieve timely resolution.
• Develop and implement corrective action plans to mitigate impact to
project schedules and overall business objectives.
• Interfaced with cross-functional teams encompassing the PMO,
Engineering, Application Development, Infrastructure, and Support
Operations.
• Utilize project tracking tools and systems to accurately document
milestones completions, project issues, corrective action plans, project
jeopardies, and overall project completions.
• Successfully led a team of 8 in the implementation of a critical ERP
system upgrade, resulting in a 30% increase in operational efficiency.
• Managed a portfolio of IT projects totaling $5 million in budget,
consistently meeting or exceeding project milestones.
Implemented Agile methodologies, reducing project delivery time by
15%.
• Managed all project phases analysis, design, and implementation,
test, the transition to production.
• Assist with organizing and tracking details for project-related meetings
and events including budget expenditures, logistics, and programmatic
information
• Organize and track project details including monthly budget expenditures,
progress reports, and training and technical assistance information