Abdelaziz Hassan
Giza
Summary
Highly-motivated & Hardworking employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Salem Altamoda
Giza
04.2020 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Directed employees on how to use equipment properly and safely.
- Provided support to other departments as needed to meet organizational goals.
- Built strong operational teams to meet process and production demands.
- Identified areas of improvement and developed strategies to increase efficiency.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Trained, mentored and motivated employees to maximize team productivity.
IT Administrator
Salem Altamoda
Giza
09.2013 - Current
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Provided technical support for users with complex IT issues.
- Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
- Created user accounts in Active Directory and assigned appropriate permissions.
- Troubleshot network connectivity problems between remote sites and headquarters.
- Maintained the organization's network infrastructure including routers, switches, firewalls, and wireless access points.
- Assisted with the installation of new applications on workstations and servers.
IT Help Desk Technician
Mahes Co
Cairo
02.2011 - 11.2013
- Managed inventory of IT equipment such as laptops, printers, routers.
- Assisted users with troubleshooting computer issues via remote desktop sessions.
- Installed and configured new hardware, software and peripheral devices.
- Monitored server performance metrics to ensure optimal operation of IT services.
- Created user accounts and managed access privileges on networked systems.
IT Help Desk Technician
Free Lance
Cairo
02.2010 - 11.2013
- Collected, analyzed and reported on data for use in operational planning.
Education
Bachelor of Information System -
Future Academy
Cairo05-2007
Skills
- Operations Management
- Logistics Coordination
- Project Management
- Compliance Management
- Inventory Coordination
- Delegation
- Team Training
- Warehouse Operations
- Management
- Technology
- Operating systems
- Software Installation
- Remote Support
- Server Management
- Hardware troubleshooting
- Configuration Management
- Network Administration
- Active Directory
- Hardware Installation
- System updates
Affiliations
- Reading
- Travlling
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Timeline
Operations Supervisor
Salem Altamoda
04.2020 - Current
IT Administrator
Salem Altamoda
09.2013 - Current
IT Help Desk Technician
Mahes Co
02.2011 - 11.2013
IT Help Desk Technician
Free Lance
02.2010 - 11.2013
Bachelor of Information System -
Future Academy
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