Abdelhamid Ibrahim

Develop and execute data-driven sales strategies to achieve revenue targets.
Manages sales opportunities, ensures accurate forecasting, and identifies
potential challenges
Monitors/report KPIs, analyzing data for improvement.
Leads, coaches, and mentors of the sales team set clear goals and provide
feedback.
Identifying new opportunities and improving sales processes.
Collaborates with other departments for maximum sales effectiveness.
Developed and implemented successful incentives and rewards programs to motivate sales teams

Managed a sales team of 8 and achieved a 100% success rate in meeting
quarterly sales goals.
Recruited and trained a highly successful sales team that consistently met
and exceeded sales targets.
Developed and maintained strong relationships with key customers, resulting
in increased sales.
Developed and monitored monthly sales performance reports.
Created a database of potential customers and their contact information

Customer service team leaders across various sectors. I have a proven track
record of establishing successful customer service teams, improving
customer service processes, and achieving customer satisfaction. I have held
leadership positions in leading companies in various fields, including
commercial companies, real estate development companies, and charitable
organizations. I am skilled at managing work teams, training employees,
solving customer problems, and achieving sales goals. I am seeking a
leadership position in the field of customer service where I can utilize my
experience and skills to achieve the company's goals.

• · Follow up on customer complaints and ensure that case has been resolved.
• · Create daily reports for performance team to save rejection TT.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered constant flow of customer100 calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services, and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.