Abdel Kareem Mostafa Magdy Qudaira
Human Resource Payroll Specialist
Cairo,Egypt
Summary
Proven expertise in payroll procedures, tax regulations, and benefits administration. Highly organized, detail-oriented, and efficient. Proficient in multiple payroll software programs with a strong aptitude for learning new systems.
Experienced Customer Service Administrator skilled in troubleshooting customer issues and utilizing CRM software. Demonstrated ability to quickly identify and resolve problems.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Human Resource Payroll
Leoni Wiring Systems
04.2024 - Current
- Collaborated with HR team to implement onboarding procedures that ensured new employees were set up accurately in the payroll system.
- Streamlined payroll processes by implementing efficient software solutions, reducing errors and increasing accuracy.
- Prepared comprehensive reports detailing salary expenses for senior management review, contributing valuable insights for decision-making purposes.
- Maintained open lines of communication with external vendors such as tax authorities or third-party administrators regarding compliance matters.
- Managed complex payroll tasks for a diverse workforce, maintaining compliance with federal, state, and local regulations.
- Reduced potential legal issues by staying current on labor laws and tax regulations related to payroll management.
- Assisted employees with resolving payroll-related inquiries or concerns in a professional manner while maintaining high levels of customer service excellence.
- Actively participated in cross-functional projects, using payroll insights to inform decisions related to compensation structures, benefits administration, or workforce planning.
- Safeguarded confidentiality of sensitive employee information through strict adherence to privacy protocols and data security measures.
- Reconciled monthly payroll accounts to ensure accurate financial reporting, assisting in budget planning and forecasting efforts.
- Facilitated smooth communication between HR and finance departments, fostering a collaborative environment focused on efficiency and accuracy in payroll administration.
- Enhanced employee satisfaction with timely and accurate payroll processing, ensuring punctual payment disbursements.
- Completed payroll accurately and timely to meet employee expectations.
- Maintained confidentiality of employee records and payroll information.
- Coordinated resolution of payroll discrepancies.
- Developed and implemented payroll procedures to streamline workflow.
- Processed manual checks for employees in accordance with company policies.
Human Resource Personnel
Leoni Wiring System
11.2023 - 04.2024
- Reduced turnover rates by fostering a positive work environment and addressing employee concerns promptly.
- Assisted in the creation of job descriptions that accurately reflected position requirements while adhering to relevant employment laws.
- Served as a reliable resource for employees seeking guidance on policies, procedures, or personal matters affecting their jobs.
- Managed employee benefits administration, providing timely assistance with claims, enrollments, and terminations.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Collaborated with department managers to identify staffing needs and develop effective hiring strategies.
- Supported diversity initiatives by promoting inclusive hiring practices and creating an inclusive work environment for all employees.
Customer Service
AMAZON
08.2022 - 08.2023
- Researched issues with shipments, product damage and incorrect product amounts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Customer Service
JUMIA
03.2022 - 07.2022
- Researched issues with shipments, product damage and incorrect product amounts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Merchant Markee
TAZKARTI
08.2021 - 08.2021
Trainee Accountant
ELSEWEDY ELECTRIC
08.2018 - 08.2018
Education
BBA - Business Technology
Canadian International College (CIC)
Cairo, Egypt 09.2017 - 06.2023
Skills
Working under pressure ,adaptability , flexibility , and confidentially, dealing with problems and implementing innovative solutions
Good command of Microsoft Office (Word-Excel-PowerPoint- access)
Good command of Oracle ,Java Script ,C
Good command of SAP Software
Relationship Building and dealing with people effectively of diverse cultures with excellent communication skills by E-Mail and Telephone
Quick Learner works in Teamwork and Collaboration
Proficiency at Payroll software ,processing documentation and management
HR collaboration and employee relations
Analytical Skills and financial reporting
Multitasking ,work planning,maintaining files and data entry skillfully and in a timely manner
Self Motivation
Timeline
Human Resource Payroll
Leoni Wiring Systems
04.2024 - Current
Human Resource Personnel
Leoni Wiring System
11.2023 - 04.2024
Customer Service
AMAZON
08.2022 - 08.2023
Customer Service
JUMIA
03.2022 - 07.2022
Merchant Markee
TAZKARTI
08.2021 - 08.2021
Trainee Accountant
ELSEWEDY ELECTRIC
08.2018 - 08.2018
BBA - Business Technology
Canadian International College (CIC)
09.2017 - 06.2023