Abdel Kareem Mostafa Magdy Qudaira
Human Resource Payroll Specialist
Cairo,Egypt
Summary
Proven expertise in payroll procedures, tax regulations, and benefits administration. Highly organized, detail-oriented, and efficient. Proficient in multiple payroll software programs with a strong aptitude for learning new systems.
Experienced Customer Service Administrator skilled in troubleshooting customer issues and utilizing CRM software. Demonstrated ability to quickly identify and resolve problems.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Human Resource Payroll
Leoni Wiring Systems
04.2024 - Current
- Collaborated with HR team to implement onboarding procedures that ensured new employees were set up accurately in the payroll system.
- Streamlined payroll processes by implementing efficient software solutions, reducing errors and increasing accuracy.
- Prepared comprehensive reports detailing salary expenses for senior management review, contributing valuable insights for decision-making purposes.
- Maintained open lines of communication with external vendors such as tax authorities or third-party administrators regarding compliance matters.
- Managed complex payroll tasks for a diverse workforce, maintaining compliance with federal, state, and local regulations.
- Reduced potential legal issues by staying current on labor laws and tax regulations related to payroll management.
- Assisted employees with resolving payroll-related inquiries or concerns in a professional manner while maintaining high levels of customer service excellence.
- Actively participated in cross-functional projects, using payroll insights to inform decisions related to compensation structures, benefits administration, or workforce planning.
- Safeguarded confidentiality of sensitive employee information through strict adherence to privacy protocols and data security measures.
- Reconciled monthly payroll accounts to ensure accurate financial reporting, assisting in budget planning and forecasting efforts.
- Facilitated smooth communication between HR and finance departments, fostering a collaborative environment focused on efficiency and accuracy in payroll administration.
- Enhanced employee satisfaction with timely and accurate payroll processing, ensuring punctual payment disbursements.
- Completed payroll accurately and timely to meet employee expectations.
- Maintained confidentiality of employee records and payroll information.
- Coordinated resolution of payroll discrepancies.
- Developed and implemented payroll procedures to streamline workflow.
- Processed manual checks for employees in accordance with company policies.
Human Resource Personnel
Leoni Wiring System
11.2023 - 04.2024
- Reduced turnover rates by fostering a positive work environment and addressing employee concerns promptly.
- Assisted in the creation of job descriptions that accurately reflected position requirements while adhering to relevant employment laws.
- Served as a reliable resource for employees seeking guidance on policies, procedures, or personal matters affecting their jobs.
- Managed employee benefits administration, providing timely assistance with claims, enrollments, and terminations.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Collaborated with department managers to identify staffing needs and develop effective hiring strategies.
- Supported diversity initiatives by promoting inclusive hiring practices and creating an inclusive work environment for all employees.
Customer Service
AMAZON
08.2022 - 08.2023
- Researched issues with shipments, product damage and incorrect product amounts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Customer Service
JUMIA
03.2022 - 07.2022
- Researched issues with shipments, product damage and incorrect product amounts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Merchant Markee
TAZKARTI
08.2021 - 08.2021
Trainee Accountant
ELSEWEDY ELECTRIC
08.2018 - 08.2018
Education
BBA - Business Technology
Canadian International College (CIC)
Cairo, Egypt 09.2017 - 06.2023
Skills
Working under pressure ,adaptability , flexibility , and confidentially, dealing with problems and implementing innovative solutions
Timeline
Human Resource Payroll
Leoni Wiring Systems
04.2024 - Current
Human Resource Personnel
Leoni Wiring System
11.2023 - 04.2024
Customer Service
AMAZON
08.2022 - 08.2023
Customer Service
JUMIA
03.2022 - 07.2022
Merchant Markee
TAZKARTI
08.2021 - 08.2021
Trainee Accountant
ELSEWEDY ELECTRIC
08.2018 - 08.2018
BBA - Business Technology
Canadian International College (CIC)
09.2017 - 06.2023
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