Abdelkhalek Ahmed
Moqattam,Cairo
Summary
A seasoned IT professional with a 21-year track record of success at Fujitsu Corporation, seamlessly transitioning from technical roles to strategic sales leadership. Currently serving as a presales manager for Egypt, responsible for solution architecture, technical consulting, and partner enablement. The professional journey has spanned a wide range of roles, from technical system engineering to strategic presales leadership, resulting in a comprehensive understanding of the IT landscape and the ability to address complex customer challenges effectively.
Early career experiences as a Technical System Engineer, Team Leader, and Project Manager provided hands-on expertise in all Fujitsu datacenter solutions, customer support, service delivery, team management, and project management. This strong foundation, coupled with leadership abilities, facilitated the management and motivation of teams to deliver exceptional results.
Over the past 12 years, a strategic shift to presales has involved supporting sales account managers and partners in designing and delivering complex enterprise solutions. A strong technical background, combined with a consultative sales approach, has positioned the professional as a trusted advisor to enterprise clients, partners, and internal stakeholders. Technical solutions are aligned with business objectives, delivering tailored solutions to meet customer-specific needs.
Technical expertise spans a broad range of enterprise IT landscapes, including Data Center Consolidation, Virtualization, Hybrid Cloud, SAP hardware infrastructure, Data Protection, and Legacy System Modernization, with exposure to technologies such as AI, HPC, and surveillance. Successful leadership of large-scale IT projects for high-profile clients, such as the Egyptian Grand Museum (GEM), Central Agency for Public Mobilization and Statistics (CAPMAS), Presidential Office, Military Technical College (MTC), Ministry of Interior Traffic Department, electricity hospitals, and Great Cairo Water Company (GCWC), highlights the ability to deliver impactful solutions.
A lifelong learner, the professional stays current with emerging technologies and industry trends, holding certifications from leading service providers such as Fujitsu, EMC, VAST, Microsoft, VMware, and Commvault. A passion for innovation, a customer-centric approach, and a commitment to excellence have been the cornerstones of the professional journey, driving sustained success for both teams and organizations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Pre-Sales Consultant
MDX Solutions Middle East
04.2021 - Current
- Company Overview: Previously Fujitsu Middle East
- Following the transition of Fujitsu Middle East to MDX Solution Middle East, the role continued to encompass solution architecture, technical consulting, and partner enablement activities.
- Working with Enterprise Customers to guide them safely through the latest IT innovations such as Virtualization Technologies, Storage Technologies and HCI/Hybrid Cloud technologies whilst keeping it simple and demonstrating the real value proposition
- Directly supporting the Sales team and Partner Sales teams with large, complex solution proposals
- Helping customers design and integrate the latest technology in a cost-effective and business-driven solution approach, turning complex problems into simple business solutions
- Additionally, exploring new initiatives with VAST Data, DDN, Quantum, Lenovo, Huawei.
- Previously Fujitsu Middle East
- Key Skills: Data Center Infrastructure solutions: Virtualization, Hyper-converged infrastructure, SAP hardware infrastructure, Storage solutions, Data protection and HPC
- Storage Solutions and Data Protection: Comprehensive experience in designing and implementing solutions using Fujitsu, Quantum, Commvault and VEEAM
- Virtualization and Hyper-Converged Infrastructure: Proficient in virtualization and hyper-converged solutions, including VMware, Nutanix, and Azure Stack HCI.
- SAP hardware infrastructure: Proficient in design of SAP validated reference architecture of scale up systems, TDI and SAP business one
- High-Performance Computing (HPC): Deep knowledge of GPU/CPU systems
- Achieved annual sales targets for last 3 years.
- Client and Partner Relationship Management: Skilled in establishing and maintaining long-term relationships with enterprise clients and strategic partners, driving collaboration and sustainable revenue growth.
Hardware Presales Manager
Fujitsu Egypt
07.2018 - 04.2021
- Salesforce Opportunity Management, tracking, opportunity reviews and pipeline reporting with Sales Teams
- Supporting the Sales team and Partner Sales teams with solution proposals
- Management of presales team
- Study competitor’s HW, SW and new technology (Strength and Weaknesses)
- Support presales staff in RFP writing and prepare technical offers
- Investment planning, in country funding support for demo units, local training
- Sales Team & Systems Engineering Coaching/Mentoring/Training
- Project support, solution reviews, costing/pricing, planning, risk mitigation and contingency
- Workshops for in-country Fujitsu Sales Teams, Partner Sales Teams and tailored customer workshops & seminars
- Engaging Partners, Customers, Sales/Pre-sales, Maintenance & Services teams to educate, coach, mentor, support and create a Fujitsu Enterprise Value
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed and maintained relationships with customers and suppliers through account development.
- Exceeded annual sales targets by 2 digits % for 2 consecutive years
Senior Presales Consultant
Fujitsu Egypt
11.2012 - 07.2018
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Supporting sales & presales team and Partners, including preparation of all technical information needed
- Configuring and sizing all Fujitsu portfolio for IT solutions
- Studying competitor’s HW, SW and new technology (Strength and Weaknesses)
- Prepare presentations and workshops for internal Sales Team, Resellers Sales Team and customers.
- Evaluated competitor offerings and market dynamics, providing valuable feedback for internal development efforts and maintaining a competitive edge.
- Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
- Exceeded annual sales targets by 2 digits % for 5 consecutive years
Customer Support Team Leader
Fujitsu Egypt
07.2008 - 11.2012
- Managing a team of 8 members with a variety of activities (i.e
- Mainly technical)
- Leads and motivates, develops skills and coaches them technically
- Developing their management skills
- Total Project manager for many projects (i.e
- Ministry of Finance government expenditure tree project and Ministry of Civil Aviation VDI project)
- Defining projects scope of works, costing/pricing, planning, risk mitigation and contingency
- Supporting presales team in designing solutions, technical offers
- Assessed reports, monitored calls and analyzed vendor relationships to identify process improvement opportunities.
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Conducted regular performance reviews for team members, offering constructive feedback on areas requiring improvement and recognizing outstanding achievements.
Customer Support System Engineer
Fujitsu Egypt
07.2003 - 07.2008
- Technical Support Engineer for more than 15 sites running different OS (MS Windows, Solaris, SCO Unix, Linux and ICL-Unix) on various hardware platforms
- Total Project manager for many projects (i.e MSAD Ministry of State For Administrative Development Project, NPO National Post Office)
- Implementation Project Manager for many projects (i.e Presidential Office, Principal Bank for Development and Agricultural Credit, Bank of Alex, National Post Office, Egyptian Capital Market Authority, Electronic University, Cairo Airport Company and Ministry of Higher Education)
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Conducted end-user reviews for modified and new systems.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Project Management Diploma -
PMI
Regional IT Institute08.2011
Microsoft Partner academy Infrastructure Track -
Microsoft Partner Academy
Microsoft07.2006
MCIT Scholarship program - Microsoft Track
ICL
Egypt01.2002
Doctor of veterinary medicine -
Faculty of Veterinary Medicine
Cairo University06.2000
Skills
- Data Center Infrastructure solutions
- Virtualization
- Hyper-converged infrastructure
- SAP hardware infrastructure
- Storage solutions
- Data protection
- HPC
- Fujitsu
- Quantum
- Commvault
- VEEAM
- VMware
- Nutanix
- Azure HCI
- Azure Stack
- SAP validated reference architecture
- TDI
- SAP business one
- GPU/CPU systems
- Client and Partner Relationship Management
- Enterprise clients
- Strategic partners
- Collaboration
- Sustainable revenue growth
Certification
- Fujitsu Certified Trainer
- Fujitsu Datacenter Sales Consultant
- Fujitsu Virtualization Pre-Sales Consultant (VSAN, S2D, Nutanix)
- Fujitsu Virtualization Sales Professional
- Fujitsu PRIMEFLEX for SAP HANA Pre-Sales Consultant
- Fujitsu PRIMEFLEX for SAP HANA Sales Professional
- Fujitsu Hybrid Cloud Pre-Sales Consultant (Nutanix)
- Fujitsu Hybrid Cloud Sales Professional
- Fujitsu Storage Pre-Sales Consultant
- Fujitsu Storage Sales Professional
- Fujitsu Server Pre-Sales Consultant
- Fujitsu PRIMERGY Expert Systems Engineer
- Fujitsu Server Sales Professional
- VAST Data - VASTRONAUT 2.0
- Commvault Technical Sales Professional (CVTSP)
- Project Management Diploma (PMP)
- ITIL Foundation Certificate in IT Service Management
- EMC Proven Professional
- VMware Certified Associate Datacenter Virtualization
- Fujitsu PRIMEFLEX for VMware vSAN
- Fujitsu NUTANIX Enterprise Cloud on PRIMERGY
- Fujitsu PRIMEFLEX Storage Spaces Direct
- Fujitsu PRIMEFLEX for VMware Cloud Foundation
- Fujitsu PRIMERGY Virtual I/O Manager
- Fujitsu PRIMERGY Resource Coordinator
- Microsoft Partner Academy Graduate
- Microsoft Certified Systems Engineer
Overview
Seasoned IT Professional with a 21-year track record of success at Fujitsu Corporation, seamlessly transitioning from technical roles to strategic sales leadership. In my current role as presales manager for Egypt, responsible for solution architecture, Technical Consulting and Partner enablement activities. My career has spanned a wide range of roles, from technical system engineering to strategic presales leadership. This journey has equipped me with a comprehensive understanding of the IT landscape, enabling me to effectively address complex customer challenges., Solution Architecture & Technical Consulting, Virtualization & Hybrid cloud, Strategic IT Leadership & Innovation, Customer Success & Business Relationship Management, Team Building, Mentorship & People Leadership
Timeline
Senior Pre-Sales Consultant
MDX Solutions Middle East
04.2021 - Current
Hardware Presales Manager
Fujitsu Egypt
07.2018 - 04.2021
Senior Presales Consultant
Fujitsu Egypt
11.2012 - 07.2018
Customer Support Team Leader
Fujitsu Egypt
07.2008 - 11.2012
Customer Support System Engineer
Fujitsu Egypt
07.2003 - 07.2008
- Fujitsu Certified Trainer
- Fujitsu Datacenter Sales Consultant
- Fujitsu Virtualization Pre-Sales Consultant (VSAN, S2D, Nutanix)
- Fujitsu Virtualization Sales Professional
- Fujitsu PRIMEFLEX for SAP HANA Pre-Sales Consultant
- Fujitsu PRIMEFLEX for SAP HANA Sales Professional
- Fujitsu Hybrid Cloud Pre-Sales Consultant (Nutanix)
- Fujitsu Hybrid Cloud Sales Professional
- Fujitsu Storage Pre-Sales Consultant
- Fujitsu Storage Sales Professional
- Fujitsu Server Pre-Sales Consultant
- Fujitsu PRIMERGY Expert Systems Engineer
- Fujitsu Server Sales Professional
- VAST Data - VASTRONAUT 2.0
- Commvault Technical Sales Professional (CVTSP)
- Project Management Diploma (PMP)
- ITIL Foundation Certificate in IT Service Management
- EMC Proven Professional
- VMware Certified Associate Datacenter Virtualization
- Fujitsu PRIMEFLEX for VMware vSAN
- Fujitsu NUTANIX Enterprise Cloud on PRIMERGY
- Fujitsu PRIMEFLEX Storage Spaces Direct
- Fujitsu PRIMEFLEX for VMware Cloud Foundation
- Fujitsu PRIMERGY Virtual I/O Manager
- Fujitsu PRIMERGY Resource Coordinator
- Microsoft Partner Academy Graduate
- Microsoft Certified Systems Engineer
Project Management Diploma -
PMI
Microsoft Partner academy Infrastructure Track -
Microsoft Partner Academy
MCIT Scholarship program - Microsoft Track
ICL
Doctor of veterinary medicine -
Faculty of Veterinary Medicine
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