Abdellatif Zeyad
Senior Universal Banker
Alexandria
Summary
Experienced finance professional with 7+ years in banking and customer-facing financial operations. Adept at handling high-volume transactions, maintaining accurate financial records, and ensuring compliance with regulatory policies. Now transitioning into a career in financial accounting, bringing strong analytical skills, attention to detail, and a solid foundation in financial processes and internal controls.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Senior Universal Teller
Arab African International Bank
2 2018 - Current
- Managed a wide range of financial transactions, including deposits, withdrawals, fund transfers, and account reconciliation.
- Maintained accurate cash and transaction records while ensuring full compliance with internal controls and Central Bank regulations.
- Provided high-level customer support and advised on banking products and services, demonstrating financial knowledge and client trust.
- Monitored account activity for irregularities and ensured strict adherence to AML and KYC procedures.
- Supported cross-functional teams and collaborated on auditing processes and compliance documentation.
Customer Service Operations Specialist
EGY Trans-Depot Solutions
08.2017 - 10.2017
- Processed client service requests and ensured timely resolution in line with company procedures.
- Coordinated with clients to fulfill service requirements, often related to logistics and operational records.
- Worked with financial and service data to resolve issues and meet client expectations.
Education
Study Program - Accounting
University of Alexandria -Faculty of Commerce
07.2011 - 08.2015
Skills
Budgeting and forecasting
AP & AR
Advanced banking knowledge
Customer Service
Financial transactions accuracy
Financial record keeping
Strong work ethic
Cross-selling products
Goal-oriented mindset
Account maintenance
Transaction processing
Banking financial software
Bookkeeping and accounting proficiency
Certification
EBI's Corporate Credit Procedures Course
Volunteer Experience
Rotaract Ramleh Heights, As a Fund manager, my responsibility was to initiate programs dedicated to allocating funds and donations to support different causes.
Timeline
CPA-Enrolled
04-2025
EBI's Corporate Credit Procedures Course
09-2023
Customer Service Operations Specialist
EGY Trans-Depot Solutions
08.2017 - 10.2017
Study Program - Accounting
University of Alexandria -Faculty of Commerce
07.2011 - 08.2015
Senior Universal Teller
Arab African International Bank
2 2018 - Current
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