Talent
Abdelmoneim Abdelfattah
IT Application Support
Cairo
Summary
Detail-oriented professional with a proven track record of successfully managing projects and exceeding goals. Skilled in analyzing data, identifying trends, and implementing strategic solutions to drive business growth. Strong communication and interpersonal skills, with a passion for collaborating with cross-functional teams to achieve results. Seeking opportunities to leverage expertise in project management and data analysis to make a positive impact in a dynamic work environment.
Overview
19
19
years of professional experience
2005
2005
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Deputy Manager (application support)
Egyptian Arab Land Bank
10.2020 - Current
- Company Overview: EALB
- Deputy Managing Team of Application support in EALB, responsible for manage and help of others teams like database and system admin and network team to cover point of roles of non application support by ticketing and email for application issues and update project and new project and coordinate between business and vendor for all of point below :-
- Fixing & Debugging issues (business or IT)
- Maintenance and upgrades application.
- Follow Ticket SLA and following, Handle Email business requests.
- Create remote sessions for vendors and business when needs.
- Synchronize changes between Main Server and DR and Test Environment.
- Handle life cycle of issue (deployment on Test and get approve then deployment on production).
- Caver vulnerability security points (Test & Production)
- And some more …
- EALB
Senior Associate (application Development & support)
Alex Bank Egypt
10.2015 - 08.2020
- Company Overview: A subsidiary of Intesa San Paolo Group
- Application Support for Project: Call Copy Recording System, Oracle ERP, Siron KYC B & F Soft, AML & Norkom, Ticketing SIR Application (Legal & Call Center), LogiTime - HR - SignIn-SignOut, Xerox -Web Data Manager, HR TMS, Sakhr Translator Tools, Oracle Self Service, Finical, Health care, Oracle Support.
- A subsidiary of Intesa San Paolo Group
System architect
BNP Paribas Bank
10.2008 - 10.2015
- Company Overview: Emirates NBD
- Develop and Support for Project: CBO Registration, Card Center Registration, Allianz Reporting project, ATM Transaction Monitor, Tina (Time Sheet), Cisco Call Log Monitor, Master Card / MSCC, Phone Banking -Customer & Admin & Reporting, Telematique & IScore Bridge (Personal Finance), Large File Date to Excel, Business Object Reporting, IBM Cognos Reporting, ATM Monitor.
- Emirates NBD
Team Leader
Intercom Enterprise for information technology
01.2006 - 10.2008
- Company Overview: Intercom Enterprise
- Develop for Project: Egypt American Bank (EAB, CAE Now), Bank NET, Phone Bank (CIB in customer and admin modules and report and migration project), SMS and Letters (CIB Bank).
- Intercom Enterprise
Education
Bachelor's degree - Information System
Ain Shams University
HIGH SCHOOL - undefined
Aspats Private Schools
Skills
- Effective communication
- Effective under pressure
- Continuous learning
- Effective time management
- Intrinsic motivation
- Effective conflict resolution
- Team leadership
- Flexible problem-solving
- Proficient in operating systems
- Proficient in Microsoft Windows
- Linux system administration
- Unix operating system proficiency
- Solaris operating system expertise
- Software development
- Java programming
- Java EE development
- Proficient in Visual Basic
- Proficient in PHP
- C# programming
- Android application development
- Java development framework
- Java Struts framework
- Spring development
- JavaServer Faces development
- Cricket wicket management
- Hibernate framework expertise
- Data integration expertise
- Proficient in database systems
- Oracle ERP optimization
- IBM DB2 administration
- Oracle application support
Performance improvements
Cost analysis and savings
Task delegation
Process and procedure development
Certification
Sun Certified Java Programmer (SCJP), YAT, sun
Traveling
France, Training related to Project Telematique personal finance, 6 Months
Academic Degrees
- Bachelor's degree in Information System, Ain Shams University, 2005, Good
- High School, Aspats Private Schools, 2001
Residence Country
Egypt
Personal Information
- Date of Birth: 11/06/84
- Gender: Male
- Nationality: Egyptian
- Driving License: Issued
- Marital Status: Single
Projects History
- EALB, 2020-Present, GPI-Pro, FundPro, IFRS9, ALM-Onesumx, Avra, Fatca, FCRM, Mortgage, Certification renews, Closing vulnerability Security points, DB Upgrade, SFTP for all project, Updating Testing Environment
- Alex Bank, 2015-2020, Call Copy Recording System, Oracle ERP, Siron KYC B & F Soft, AML & Norkom, Ticketing SIR Application (Legal & Call Center), LogiTime - HR - SignIn-SignOut, Xerox -Web Data Manager, HR TMS, Sakhr Translator Tools, Oracle Self Service, Finical, Health care, Oracle Support
- BNP Bank - Emirates NBD, 2008-2015, CBO Registration, Card Center Registration, Allianz Reporting project, ATM Transaction Monitor, Tina (Time Sheet), Cisco Call Log Monitor, Master Card / MSCC, Phone Banking -Customer & Admin & Reporting, Telematique & IScore Bridge (Personal Finance), Large File Date to Excel, Business Object Reporting, IBM Cognos Reporting, ATM Monitor
- Intercom Enterprise for information technology, 2006-2008, Egypt American Bank (EAB, CAE Now), Bank NET, Phone Bank (CIB in customer and admin modules and report and migration project), SMS and Letters (CIB Bank)
Software
Timeline
Deputy Manager (application support)
Egyptian Arab Land Bank
10.2020 - Current
Senior Associate (application Development & support)
Alex Bank Egypt
10.2015 - 08.2020
System architect
BNP Paribas Bank
10.2008 - 10.2015
Team Leader
Intercom Enterprise for information technology
01.2006 - 10.2008
HIGH SCHOOL - undefined
Aspats Private Schools
Bachelor's degree - Information System
Ain Shams University
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