Abdelrahman Abohaif
Samanoud
Summary
Experienced in customer relations, regional cabling, and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Focused on achieving demanding service, quality and performance objectives. Remarkable work ethic with a solid career history of working effectively with cable, internet, and phone bundles. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Internet Field Technician
Connect
01.2023 - Current
- Repaired and updated equipment to conform to company-wide standards.
- Provided training on use, troubleshooting, and calibration of equipment.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Designed and evaluated WAN and LAN connectivity technologies.
- Performed network security design and integration duties.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
Sales Representative
Pharmaceutical Company
03.2022 - 12.2022
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Accountant
Clothes Factory
04.2020 - 06.2022
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Prepared and filed tax forms to meet needs of customers.
- Gathered financial information, prepared documents, and closed books.
- Maintained integrity of general ledger and chart of accounts.
- Collected and reported monthly expense variances and explanations.
- Tracked funds, prepared deposits and reconciled accounts.
- Diminished outstanding debts by analyzing accounts for issues.
- Provided journal entries and performed accounting on accrual basis.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Used accounting software to issue tax returns and prepare consolidated reports.
Camera Installation and Computer Maintenance
Connect
06.2013 - 06.2018
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Tested new software and hardware prior to deployment.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Developed and implemented preventive maintenance procedures.
- Installed, configured and maintained computer systems and network connections.
Education
Bachelor Of Business Administration - Business Administration
07.2018
Skills
- Fault diagnosis
- Customer Support
- Hardware Installation
- Performance Optimization
- Network Security
- Wireless Networking
- Network Troubleshooting
- Backup and recovery
- Mobile Device Management
- Technical Support
- Customer relations understanding
- Equipment Repair
- Customer Service
- System Testing
- System repairs
- Customer Education
- Hand-tool proficiency
- Data inputting
- Payroll Processing
- Superior attention to detail
- Administrative Support
- Customer Relations
- Payroll Management
- MS Office Suite
- Server maintenance
- Help Desk Support
- System Administration
- Virtual private networks
- Social Media Monitoring
- Online research
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Handled and resolved the largest Number of reporting discrepancies in time period.
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Internet Field Technician - Connect
01.2023 - Current
Sales Representative - Pharmaceutical Company
03.2022 - 12.2022
Accountant - Clothes Factory
04.2020 - 06.2022
Camera Installation and Computer Maintenance - Connect
06.2013 - 06.2018
Workers' University - Bachelor Of Business Administration, Business Administration
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