Abdelrahman Atwan
Internship
Madinat An Nasr,Egypt
Summary
I am a Business Informatics student at a German university, equipped programming skills in Python, JavaScript, and SQL. I have honed customer service abilities through hands-on experience in helping clients and resolving issues effectively. With three professional experiences, I’ve developed expertise in both technical and communication roles
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
German University
New Cairo, Cairo Governorate
06.2024 - 09.2024
- Communicated with parents and students, providing information about university programs and guiding undergrad students in choosing the most suitable major.
- Developed computer skills by reviewing application data and administering admission tests.
- Gained critical thinking skills by solving problems during exams and managed time effectively while interacting with diverse parents and students at external events.
PR & Events Specialist
IG Club
Madinat An Nasr, Cairo Governorate
01.2022 - 02.2024
- Presenting IG Club at multiple meetups to introduce the organization to potential new members and stakeholders.
- Developing comprehensive event agendas in collaboration with various stakeholders and business owners to ensure alignment with objectives and expectations.
- Managing venue reservations and logistics for events, ensuring seamless execution and optimal attendee experience.
- Organizing a series of 10+ events, each accommodating over 1500+ attendees
- Coordinating with various IG-club divisions to carry out seasonal events
Math Assistant
Sahahly Egypt
New Cairo, Cairo Governorate
02.2022 - 06.2022
- Assisting in the examination correction process at Sahahly, ensuring accuracy and efficiency in finalizing the correction of mock exams. Ensuring smooth operations throughout the examination process.
- Facilitating the onboarding process for new team members joining Sahahly
Education
Bachelor of Science - Business Informatics
German University in Cairo
Egypt 10.2022 - Current
Skills
Customer service
Problem-solving
Active listening
Product knowledge
Leadership
Detail-Oriented
Programming languages:
Python
Javascript
Xml
SQL
Extra Curricular Activities
Inspire
Head of operations
- Carry out and set up major events
- Design and produce inspire's package
- Handling logistics
Timeline
Customer Service Representative
German University
06.2024 - 09.2024
Bachelor of Science - Business Informatics
German University in Cairo
10.2022 - Current
Math Assistant
Sahahly Egypt
02.2022 - 06.2022
PR & Events Specialist
IG Club
01.2022 - 02.2024
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