Abdelrahman Elbedewi
Cairo
Summary
Experienced Cloud Engineer with a demonstrated history of working in the IT industry. Skilled in Cloud Infrastructure, With Strong engineering professional Diploma focused in Unix Administration from Information Technology institute.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Pre-sales Manager at Bconnect Egypt
ORANGE BUSINESS SERVICES
07.2016 - 01.2024
- Extracting Daily reports so we could follow up on our daily scope and productivity
- Correspond and provide high quality technical support to customers
- Perform release management including operating systems upgrades, service packs installation, virtualization and middleware upgrades and patches as well as software and hardware migrations
- Identify server's systems problems, solving up to 90%
- Server management (HPE and IBM)
- Implement and configure Customer's virtualized environments based on VMware Vcenter server and ESXi Hosts
- End to end Upgrade customer's Virtualized environments using VMware products
- Support VMware products (Vcenter server, ESX & ESXi Servers, Update manager, Site Recovery Manager, Vcloud Director)
- Support diversity of Operating systems (Unix, Linux, MS Server NT, 2003, 2008, 2012)
- Support of MS Active Directory, DNS, WINS, DHCP, clustering
Other Experiences
- Monitoring Solution Expert
- Incident manager
- SDM (Service Delivery manager) customer LVMH
- Project Management Professional (Transversal)
- Operation system engineer
Implementation Team
HUAWEI Telecom. Co.
10.2014 - 07.2016
- Huawei BTS(GSM, CDMA) & Node-B
- GSM BTS3900, BTS3900A and DBS3900 /CDMA-DBS3900 Installation Process
Education
MSE -
Misr 2000 School Education
Bachelor - Communication Engineering
University Of Wales
01.2008 - 01.2012
Skills
Vmware Cloud Foundation
Vmware WorkSpace One
VMware NSX-T
Vmware VCD
Automation ( Ansible )
CCNA
BMC essential training
Redhat Enterprise Linux Implementation & Administration
EMC Storage
MCSA (Microsoft)
Non Tech And Soft Skills
- Problem and decision making, 2018
- Time management, 2019
- High impact presentation, 2019
- ICDL (MTI University), 2015
- Google Agile Essentials, 2021
- ITIL Foundation, 2023
- Prince 2
- PMP Project management professional (Orange internally)
Core Qualifications And Certifications
- Vmware Cloud Foundation
- Vmware WorkSpace One
- VMware NSX-T
- VMware VCD
- Automation (Ansible)
- CCNA
- BMC essential training
- Redhat Enterprise Linux Implementation & Administration
- EMC Storage
- MCSA (Microsoft)
- HPE-sales certified compute and storage solutions
Timeline
Pre-sales Manager at Bconnect Egypt
ORANGE BUSINESS SERVICES
07.2016 - 01.2024
Implementation Team
HUAWEI Telecom. Co.
10.2014 - 07.2016
Bachelor - Communication Engineering
University Of Wales
01.2008 - 01.2012
MSE -
Misr 2000 School Education