Abdelrahman Elsherif
Dubai
Summary
Dynamic and results-driven professional with a solid background in trading and sales, complemented by a technical diploma in Mechatronics. Demonstrated success in executing trading strategies, conducting market analysis, and achieving consistent profitability. Proven ability to increase sales revenue, develop new accounts, and improve customer response time. Skilled in relationship building, communication, and effective organization. Seeking to leverage expertise in trading, sales, and technical skills to drive business growth and exceed company objectives.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Agent
Amer Group
Dubai
04.2024 - 08.2024
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Met existing customers to review current services and expand sales opportunities.
- Built diverse and consistent sales portfolio.
- Generated advertising brochure for vendor use.
- Assisted call-in customers with questions and orders
- Increased sales revenue by consistently meeting and exceeding sales targets
Sales Agent
Zad Capital
Dubai
12.2023 - 03.2024
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Generated advertising brochure for vendor use
Sales Assistant
El Tarek Auto Motive
Alexandria, Egypt
05.2023 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Associate
Town Team
Alexandria, Egypt
01.2017 - 03.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Technical Diploma In Mechatronics - Mechatronics Engineering
The Arab Academy For Science, Technology
06.2023
Languages
Arabic
Native language
English
Upper intermediate
B2
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Call Control
- Resilience Under Pressure
- Sales Presentations
- Persuasion techniques
- Lead Generation
- Sales Strategies
- Making offers
- Contract Preparation
- Meeting facilitation
Timeline
Sales Agent
Amer Group
04.2024 - 08.2024
Sales Agent
Zad Capital
12.2023 - 03.2024
Sales Assistant
El Tarek Auto Motive
05.2023 - 11.2023
Sales Associate
Town Team
01.2017 - 03.2020
Technical Diploma In Mechatronics - Mechatronics Engineering
The Arab Academy For Science, Technology
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