ABDELRAHMAN Gamal Ibrahim
Cairo
Summary
Professional in travel and tourism industry, skilled in crafting memorable experiences for clients. Demonstrates strong organizational skills, attention to detail, and ability to manage logistics seamlessly. Adept at collaborating with team members to ensure smooth operations and achieve goals. Flexible and reliable, ready to adapt to changing needs and deliver results effectively.
Overview
6
6
years of professional experience
Work History
Reservations Manager
United tours Services
09.2022 - Current
- - Proficient in managing travel arrangements and providing exceptional customer service.
- - Skilled in sales, enhancing client satisfaction and driving business growth.
- - Currently serving as a Tour Consultant, demonstrating expertise in travel solutions.
Inbound Tour Operator
UTS Tours
02.2019 - 09.2022
- Developed customized itineraries based on client preferences and feedback.
- Managed vendor relationships to secure competitive pricing and quality services.
- Streamlined booking processes for more efficient reservation management and improved client experiences.
- Balanced competing priorities during peak season operations while maintaining high levels of customer satisfaction.
Education
Bachelor of Tourism Studies - Faculty of Tourism And Hotel Management
Helwan University
Cairo01.2022
Skills
- Managing travel itineraries
- Cultural awareness through travel
- Sales experience
- Customer engagement
- Tourism operations management
- Time management
- Customer service
- Customer satisfaction
- Staff training and development
- Issue resolution
- Reservations management
- Group reservations
LNGG
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Timeline
Reservations Manager
United tours Services
09.2022 - Current
Inbound Tour Operator
UTS Tours
02.2019 - 09.2022
Bachelor of Tourism Studies - Faculty of Tourism And Hotel Management
Helwan University
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