Abdelrahman Hagag
Customer Service Agent
Alexandria
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Eagle Company
Alexandria
06.2020 - 04.2021
- Collected and analyzed customer information to prepare product or service reports.
- Recommended products to customers, thoroughly explaining details.
Team Leader
Talabat
Alexandria
04.2018 - 02.2019
- Increased customer satisfaction by resolving issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor Of Economics - Economics
Faculty of Economic Studies And Political Science
Alexandria 09.2018 - 07.2022
Skills
Professional telephone demeanor
undefinedAdditional Information
Expert in Microsoft office
Excellent English language
Timeline
Customer Service Representative
Eagle Company
06.2020 - 04.2021
Bachelor Of Economics - Economics
Faculty of Economic Studies And Political Science
09.2018 - 07.2022
Team Leader
Talabat
04.2018 - 02.2019
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