Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Abdelrahman Hagag

Customer Service Agent
Alexandria

Summary

  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Eagle Company
Alexandria
06.2020 - 04.2021
  • Collected and analyzed customer information to prepare product or service reports.
  • Recommended products to customers, thoroughly explaining details.

Team Leader

Talabat
Alexandria
04.2018 - 02.2019
  • Increased customer satisfaction by resolving issues.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor Of Economics - Economics

Faculty of Economic Studies And Political Science
Alexandria
09.2018 - 07.2022

Skills

Professional telephone demeanor

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Additional Information

Expert in Microsoft office

Excellent English language

Timeline

Customer Service Representative

Eagle Company
06.2020 - 04.2021

Bachelor Of Economics - Economics

Faculty of Economic Studies And Political Science
09.2018 - 07.2022

Team Leader

Talabat
04.2018 - 02.2019

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Abdelrahman HagagCustomer Service Agent