AbdElrahman Hendy
Owner And CEO
Cairo
Summary
Dynamic business leader with a proven track record at Perfect Co, excelling in business management and customer relations. Successfully drove profitability through my Own businesses by strategic decision-making and relationship building, while enhancing operational efficiency.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Owner
CATALYST MISR
03.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Owner and Founder
Diamond Bright Car Care Service Center
07.2018 - 04.2025
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and Lead the business without my appearance.
CEO
Perfect Co
02.2013 - 05.2022
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed a high-performance executive team for improved productivity and efficiency.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Directed technological improvements, reducing waste and business bottlenecks.
- Managed financial, operational and human resources to optimize business performance.
- Led successful mergers and acquisitions, significantly increasing company's footprint and competitive edge.
Education
Bachelor of Science - Petroleum Engineering
American University In Cairo
Cairo06-2016
Skills
Business management
Timeline
Owner and Founder
Diamond Bright Car Care Service Center
07.2018 - 04.2025
Owner
CATALYST MISR
03.2014 - Current
CEO
Perfect Co
02.2013 - 05.2022
Bachelor of Science - Petroleum Engineering
American University In Cairo
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