Abdelrahman Samir

• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
• Coached team members in techniques necessary to complete job tasks.

- Designed and implemented functional backend requirements.

- Developed efficient features using Python, Django, Flask, and FastAPI.

- Led deployment processes and technical documentation efforts. - Implemented payment method integrations and software enhancements.

- Collaborated with UX/UI teams to bring designs to life.

- Assisted in technical architecture planning and system scaling

• Worked independently to design, develop and test code.
• Automated repetitive tasks using Python scripts, increasing efficiency within the team''s workflow processes.
• Ensured timely delivery of high-quality products through diligent project management and prioritization of tasks.
• Improved application performance by optimizing Python code and implementing best practices.

• Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
• Promoted a culture of innovation and continuous learning within the organization by sharing knowledge, best practices, and lessons learned from RPA development projects.
• Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
• Improved process efficiency by designing and implementing RPA solutions for various business functions.
• Developed and maintained automation processes using Python, Selenium, and UiPath.

 Analyzing troubleshooting and resolving trouble tickets opened from the customer.

 Troubleshooting and identifying application defects, working in conjunction with the back office and development team to provide quick problem and bug fixes.

 Supporting etisalat services through Oracle's Siebel CRM applications

 and HP systems by Linux administration tools and sql scripts.  Supporting different systems (Subscription, Sales, Migration,Billing,Siebel).

 Working as on call to support VIP and diamond customers to finish

 their issues within 2 hours.

 Supporting and developing database scripts that fulfil the required

 tasks and meet the changing business needs and requirements.  Managing and manipulating data on Oracle database systems to solve the service requests and querying the databases to extract requested data reports as per the service requests received fromthe application users