Rasha Rashad
Data Analyst
Ismailia,IS
Summary
With 18+ years of experience in roles such as procurement, medical claims, public relations, and quality assurance. Skilled in optimizing operations, vendor management, team leadership, and data analysis. Proven track record of driving efficiency, improving service delivery, and supporting the growth of healthcare organizations.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Data Analyst In Quality Management Dept,
Egypt Healthcare Authority
01.2022 - Current
- Collected and analyzed performance data to generate quality reports.
- Supported the documentation and implementation of quality procedures.
- Coordinated communication across departments to enhance operational efficiency.
- Managed internal communications, arranged team meetings, and monitored compliance with quality standards.
Hospital Director’s Office Manager
Ismailia Medical Complex
01.2021 - 12.2021
- Managed the director’s schedule, meetings, and daily operations.
- Facilitated communication between the director and other departments to ensure effective information flow.
- Oversaw logistics, document management, and ensured confidentiality in handling sensitive information.
- Assisted in decision-making processes by providing key data and recommendations.
- Led office digitalization efforts and recommended administrative improvements.
Technical Office Manager
Ismailia Medical Complex
01.2020 - 12.2020
- Developed operational and strategic plans, analyzing performance data to improve efficiency.
- Coordinated between medical and administrative departments, ensuring smooth operations.
- Prepared periodic and performance reports for senior management.
- Identified opportunities for improving hospital services and internal processes.
- Played a key role in crisis management, coordinating emergency response and resource allocation.
Procurement & Contracts Manager
Ismailia Teaching Oncology Hospital
01.2016 - 12.2019
- Developed strategic procurement plans, ensuring alignment with hospital goals.
- Led negotiations for purchasing medical supplies, pharmaceuticals, and equipment.
- Managed procurement budgets, ensuring cost-effectiveness and timely procurement.
- Supervised contract management, including drafting, reviewing, and ensuring compliance.
- Directed risk management and ensured adherence to local regulations and internal policies.
Statistics Reporting Officer Physical Therapy Dept
Ismailia General Hospital
01.2011 - 12.2015
- Managed daily operations of therapeutic sessions, including patient attendance and treatment tracking.
- Prepared detailed reports on patient treatments, treatment outcomes, and department performance.
- Organized meetings, coordinated with other departments, and handled patient complaints effectively.
- Managed financial processes related to therapy payments and session charges.
Procurement & Contracts Officer
Ismailia General Hospital
01.2009 - 12.2010
- Analyzed and forecasted the hospital’s material and service needs in collaboration with various departments.
- Managed supplier relationships, negotiated pricing, and ensured timely deliveries.
- Drafted, reviewed, and managed contracts with suppliers, ensuring compliance with legal and operational standards.
- Monitored procurement costs, budget adherence, and vendor performance.
Public Relations Officer
Ismailia General Hospit
07.2007 - 12.2008
- Coordinated internal communication between medical and administrative departments.
- Improved patient experience through visitor support, complaint handling, and feedback collection.
- Contributed to quality enhancement by applying medical standards and disseminating results to management.
Receptionist & Administrator
Garden City Hospital
01.2003 - 06.2007
- Provided assistance and information on available healthcare services.
- Managed patient inquiries, appointment scheduling, and cancellations.
- Administered patient medical files and updated personal and medical data.
- Coordinated emergency response and medical staff for urgent cases.
- Facilitated payment and insurance procedures, including invoice issuance.
- Supervised administrative tasks such as equipment maintenance, cleanliness, and patient complaints.
Education
High School Diploma -
Om Al-Moamenin High School
Ismailia, Egypt 04.2001 -
Skills
- Procurement & Contract Management
- Healthcare Operations Management
- Team Leadership & Coordination
- Quality Assurance & Improvement
- Medical Claims & Financial Management
- Crisis & Emergency Management
- Data Analysis & Reporting
- Client & Stakeholder Relations
- Administrative & Office Management
Timeline
Data Analyst In Quality Management Dept,
Egypt Healthcare Authority
01.2022 - Current
Hospital Director’s Office Manager
Ismailia Medical Complex
01.2021 - 12.2021
Technical Office Manager
Ismailia Medical Complex
01.2020 - 12.2020
Procurement & Contracts Manager
Ismailia Teaching Oncology Hospital
01.2016 - 12.2019
Statistics Reporting Officer Physical Therapy Dept
Ismailia General Hospital
01.2011 - 12.2015
Procurement & Contracts Officer
Ismailia General Hospital
01.2009 - 12.2010
Public Relations Officer
Ismailia General Hospit
07.2007 - 12.2008
Receptionist & Administrator
Garden City Hospital
01.2003 - 06.2007
High School Diploma -
Om Al-Moamenin High School
04.2001 -
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