Abdullah Ramadan
Gize,6th October
Summary
Business development and operations leader with 12+ years of experience in tourism, real estate, and hospitality sectors across the UAE and MENA. Proven expertise in enhancing business performance through strategic execution and effective market positioning. Demonstrated ability to build sustainable growth engines and scalable systems while managing capital constraints. Successful in leading cross-functional teams to achieve long-term objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Development Manager
Spotless Dental Clinics -Egypt
01.2026 - Current
- Develop business development actions to grow patient acquisition revenue and visibility.
- Build and manage sales pipeline from lead qualification to bookings conversion.
- Design and improve operational workflows to strengthen efficiency across patient services.
- Introduce automation and digital systems to cut manual admin work daily.
- Plan and manage marketing campaigns across digital channels to raise lead quality.
- Analyse business performance to spot operational issues and apply practical fixes.
- Create sales KPIs and reporting dashboards for performance tracking.
- Work with management to shape growth plans, pricing, promotions, expansion initiatives.
- Improve patient experience by streamlining communication and follow-up quality.
- Coordinate clinical and administrative teams to keep daily operations running smoothly.
- Build partnerships and referral opportunities to strengthen clinic market position.
- Support business growth by improving efficiency and lead conversion rates.
Projects Manager (Execution & Growth)
Freelancer
Remotly
01.2024 - 01.2026
- Facilitated communication between business owners and execution teams for smoother delivery.
- Built and led remote teams in Egypt to improve collaboration.
- Executed tourism, IT, and marketing projects aligned with strategic goals.
- Monitored project timelines to support timely execution and required quality.
- Designed workflows, SOPs, and delivery systems for consistent execution.
General Manager – Business Development & Operations
Aajel Time Travel & Tourism LLC
Dubai
10.2024 - 12.2025
- Owned full P&L and delivered day-to-day business strategy execution across operations.
- Scaled early setup into revenue-generating, structured operating practices through continuous refinement.
- Managed profitability by controlling costs and improving daily operational efficiency repeatedly.
- Built organisational structure across sales, marketing, and customer service workstreams.
- Hired and led a 20+ employee team using performance-led management systems.
- Developed an international supplier network and supported partnership delivery across regions.
- Implemented CRM systems and kept structured sales pipeline stages updated.
- Directed digital marketing execution to generate consistent inbound demand.
Property Consultant – Business Development
InvesQ Property Brokerage LLC
Dubai
04.2024 - 09.2024
- Closed high-value real estate transactions
- Managed full sales cycle, generating leads and closing deals to achieve sales targets
- Built sales pipeline through targeted digital marketing and proactive direct outreach, driving new business opportunities
- Conducted in-depth market analysis to effectively position properties, maximising their appeal to potential buyers
- Created referral networks to increase customer acquisition
General Manager – Business Operations & Growth
Almajdcsp & Blue Eyes Tourism
Dubai
02.2021 - 12.2023
- Managed budgeting, cost control, and overall performance
- Established operational ecosystem integrating all departments
- Transformed early-stage business into a structured and profitable operation
- Built and led a team of 15+ employees
- Developed supplier base and diversified revenue streams to enhance market presence
- Enhanced operational efficiency and elevated service quality standards
Owner & Executive Manager (Partner)
Ortigas Avenue Restaurant
Dubai
07.2020 - 02.2021
- Led concept development, pricing, and operational setup
- Oversaw daily operations and cash flow management, facilitating effective reinvestment cycle
- Developed SOPs, hiring structure, and service standards to ensure operational consistency
- Co-founded restaurant, managing limited capital effectively
Co-Founder & CEO
ACT Travel & Tourism LLC
Dubai
10.2017 - 03.2020
- Crafted branding and go-to-market strategy for market entry
- Scaled operations while overseeing growth initiatives
- Designed booking systems and operational workflows
- Established operational business from initial concept
- Evaluated business challenges due to COVID-19 shutdown
Visa Department Manager
Adonis Tourism
Dubai
11.2014 - 11.2017
- Managed visa operations and coordinated team performance to meet operational goals
- Contributed to revenue growth and improved operational performance through strategic initiatives
- Developed training programmes to enhance team skills and performance, streamlining workflow for enhanced efficiency
Data Analyst
Saudi Embassy, Yemen
Sana'a yemen
09.2013 - 10.2014
- Analysed and processed data to support operational and administrative decisions for multiple teams.
- Delivered structured insights to internal teams, ensuring data accuracy and reliability.
- Created reports that improved data organisation and streamlined workflow efficiency.
Education
Bachelor of Computer & Information Sciences - Computer & Information System
Ain Shams University
Cairo01-2012
American High School Diploma -
Sana’a
Yemen01-2008
Skills
- Project execution
- Growth strategy
- Market expansion
- P&L management
- Operations optimisation
- Profitability optimisation
- CRM optimisation
- Digital marketing
- High-value sales and negotiation
- Strategic alliances
- Team leadership and organizational development
Certification
- CCNA, Cisco, 2014
- Mini MBA, Egyptian Cultural Center, 2017
- Executive Program in Business Strategy & Leadership, In Progress
Accomplishments
- Built and scaled multiple businesses from early-stage setup into structured, revenue-generating operations with full ownership of strategy, execution, and profitability
- Transformed early-stage and underperforming operations into stable, scalable businesses with consistent growth and improved cash flow
- Led end-to-end business development across tourism, real estate, and F&B sectors, including market positioning, acquisition strategy, partnerships, and revenue optimization
- Built and led high-performing cross-functional teams, establishing clear structures, KPIs, and performance-driven cultures
- Established strategic partnerships, supplier networks, and structured sales systems (CRM & pipelines), strengthening market positioning, conversion, and long-term scalability
Websites, Portfolios and Profiles
linkedin.com/in/AbdullahRamadan
Hobbies and Interests
- Business Building
- Travel
- Fitness
- Cooking
- Market Research
Languages
Arabic
First Language
English
Upper Intermediate
B2
Turkish
Intermediate
B1
Russian
Elementary
A2
Interests
- Traveling
- Continuous Learning
- Exploring new cultures & nature
- Working out at the gym
- Hiking
- Reading
- Watching documentaries
- Photography
- Listening to podcasts
- Volunteering
- Meeting new people
Additional Information
- Open to relocation and international travel.
- Available to travel and relocate.
- Multilingual with a global business mindset.
- Passionate about continuous learning and professional growth.
- Committed to excellence, integrity, and lifelong learning.
- Eligible to work in multicultural environments.
- Strong adaptability and a results-driven mindset.
Timeline
Business Development Manager
Spotless Dental Clinics -Egypt
01.2026 - Current
General Manager – Business Development & Operations
Aajel Time Travel & Tourism LLC
10.2024 - 12.2025
Property Consultant – Business Development
InvesQ Property Brokerage LLC
04.2024 - 09.2024
Projects Manager (Execution & Growth)
Freelancer
01.2024 - 01.2026
General Manager – Business Operations & Growth
Almajdcsp & Blue Eyes Tourism
02.2021 - 12.2023
Owner & Executive Manager (Partner)
Ortigas Avenue Restaurant
07.2020 - 02.2021
Co-Founder & CEO
ACT Travel & Tourism LLC
10.2017 - 03.2020
Visa Department Manager
Adonis Tourism
11.2014 - 11.2017
Data Analyst
Saudi Embassy, Yemen
09.2013 - 10.2014
Bachelor of Computer & Information Sciences - Computer & Information System
Ain Shams University
American High School Diploma -
Sana’a