Summary
Overview
Work History
Education
Skills
Timeline
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Abdulmoniem Adel

Dispatcher At Kuwait Food Company (Americana)
Kuwait ,Al-Salimiya

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Expert Dispatcher focused on keeping delivery and customer service operations moving smoothly. Proficient in Food practices and compliance requirements.

Overview

4
4
years of post-secondary education
10
10
years of professional experience

Work History

Dispatcher Coordinator

Americana company
kuwait, Al-Salimiya
07.2017 - Current
  • Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.
  • Monitored and reported on transportation costs and properly filed shipping food.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Directed investigations to verify and resolve customer or shipper complaints.

Sales Representative

lactel egypt
Egypt, Cairo, Egypt
01.2016 - 07.2017
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Helped resolve client problems quickly with superior customer service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.

Sales Representative

Essam Salah trading & hotel supplies
Cairo,Egypt, Cairo
10.2012 - 11.2015
  • Implemented marketing and sales campaigns to effectively brand kitchens,hotels.

Data Entry Operator

Americana Egypt
cairo, Egypt
01.2010 - 12.2011
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Documents completed work in appropriate logbooks.
  • Compiled data and reviewed information for accuracy prior to input.

Education

Bachelor of Accountancy - Accounting

Ain Shams University
Ainshams
01.2011 - 07.2015

Diploma - Accounting

YAT Learning Center
Maadi,Egypt

Skills

Prioritizing calls

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Timeline

Dispatcher Coordinator

Americana company
07.2017 - Current

Sales Representative

lactel egypt
01.2016 - 07.2017

Sales Representative

Essam Salah trading & hotel supplies
10.2012 - 11.2015

Bachelor of Accountancy - Accounting

Ain Shams University
01.2011 - 07.2015

Data Entry Operator

Americana Egypt
01.2010 - 12.2011

Diploma - Accounting

YAT Learning Center

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Abdulmoniem AdelDispatcher At Kuwait Food Company (Americana)