Enthusiastic Sales Officer with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
3
3
years of professional experience
Work History
Ooredoo
06.2022 - Current
Handling customer's requests and solving their technical issues,
internet issues and troubleshooting
Responsible for daily calls from customers inquiring them about
product usage, billing issues or general company information
Ensure a high level of call standard and customer satisfaction
Guide customers on available Ooredoo products and services,
packages, or value-added services.
Premium Card Company
07.2021 - 04.2022
Engage and educate customers on product usage
Convey brand information to customers and respond to
questions/inquiries that arise
Responsible for daily/monthly sales targets
Prioritize and schedule proactive calls to organization's accounts
Update and manage contact database with accurate profiles,
notes, and relevant information
Undertake training on the firm's markets and products, and improve
on selling skills
Almawaddah Group Recruitment
03.2021 - 06.2021
Develop and track goals for the recruiting and hiring process
Handle administrative duties and recordkeeping
Collect data on cost per hire and time-to-hire
Konouz Misr
01.2021 - 02.2021
Offering after-sales support services
Record and maintaining client contact data
Support marketing by attending trade shows, conferences, and other
marketing events
Search for new clients who could benefit from your products in a
designated region
Solving client problems
Online marketing
Electronic commerce (e-commerce) management
Negotiate and close by agreeing terms and conditions
Education
Bachelor of Commerce - Accounting/Administration
Faculty Of commerce
Mansoura/egypt
Skills
Leadership
Social media marketing
Public relations
Communication skills
Time management
Marketing
Problem-solving
Customer-focused
Knowledge of MS
Languages
Arabic
Native
English
Advanced
German
Intermediate
Timeline
Ooredoo
06.2022 - Current
Premium Card Company
07.2021 - 04.2022
Almawaddah Group Recruitment
03.2021 - 06.2021
Konouz Misr
01.2021 - 02.2021
Bachelor of Commerce - Accounting/Administration
Faculty Of commerce
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