Enthusiastic Sales Officer with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
3
3
years of professional experience
Work history
Ooredoo
2022.06 - Current
Handling customer's requests and solving their technical issues,
internet issues and troubleshooting
Responsible for daily calls from customers inquiring them about
product usage, billing issues or general company information
Ensure a high level of call standard and customer satisfaction
Guide customers on available Ooredoo products and services,
packages, or value-added services.
Premium Card Company
2021.07 - 2022.04
Engage and educate customers on product usage
Convey brand information to customers and respond to
questions/inquiries that arise
Responsible for daily/monthly sales targets
Prioritize and schedule proactive calls to organization's accounts
Update and manage contact database with accurate profiles,
notes, and relevant information
Undertake training on the firm's markets and products, and improve
on selling skills
Almawaddah Group Recruitment
2021.03 - 2021.06
Develop and track goals for the recruiting and hiring process
Handle administrative duties and recordkeeping
Collect data on cost per hire and time-to-hire
Konouz Misr
2021.01 - 2021.02
Offering after-sales support services
Record and maintaining client contact data
Support marketing by attending trade shows, conferences, and other
marketing events
Search for new clients who could benefit from your products in a
designated region
Solving client problems
Online marketing
Electronic commerce (e-commerce) management
Negotiate and close by agreeing terms and conditions