Abdulrahman Elshennawy
Senior Account Manager
New Cairo
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
1
1
Language
Work History
Account Manager
33 Agency
01.2021 - Current
- Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
- Exceeded client expectations consistently by delivering exceptional results through strong leadership, efficient processes, and clear communication.
- Collaborated with other department leaders to ensure consistency in approach across all projects within the organization.
- Optimized resource allocation across multiple projects simultaneously without compromising quality or timeline adherence.
- Implemented risk management strategies to mitigate potential issues and maintain project timelines.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Alsalam
06.2019 - 09.2020
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Education
Completed 12 Advanced of The American Language - English Language
Nothern Military Zone Language Institute
Alexandria, Egypt 04.2001 -
Bachelor - Accountant
Faculty of Commerce
Tanta, Egypt 04.2001 -
Skills
Client account oversight
Collaborative teamwork
Client account growth
Client relations
Client engagement strategies
Strategic business development
Data analysis expertise
Effective project coordination
Long-term planning
Team development
Timeline
Account Manager
33 Agency
01.2021 - Current
Account Manager
Alsalam
06.2019 - 09.2020
Completed 12 Advanced of The American Language - English Language
Nothern Military Zone Language Institute
04.2001 -
Bachelor - Accountant
Faculty of Commerce
04.2001 -