Adel Ibrahim
Procurement Manager
Cairo
Overview
15
15
years of professional experience
3
3
Languages
Work History
Procurement Manager
Teleperformance
Cairo
08.2018 - Current
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
Procurement Specialist
Teleperformance
Cairo
01.2016 - 08.2018
- Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
Operations Supervisor
Teleperformance
Cairo
07.2014 - 01.2016
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Managed internal operational standards and productivity targets.
Customer Service Agent
Teleperformance
Cairo
07.2011 - 07.2014
- Communicated with clients regarding account services, statements, and balances.
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
- Provided primary customer support to internal and external customers.
- Facilitated communications through management of inbound and outbound customer calls.
Credit Risk Associate
Barclays bank
Cairo
01.2008 - 07.2011
- Assessed credit risk and analyzed financial statements.
- Conducted presentations to upper management and executive teams for loan recommendations.
- Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
- Minimized accounts receivable collections and reconciled customer billings and statements.
Education
High School Diploma -
Ibn Khaldon
Cairo Egypt 06.1995 - 06.1995
Bachelor of Science - Social Work
The High Institute of Social Work
Cairo Egypt 06.2004 - 06.2004
Skills
Bid coordination
Document preparation
Procurement expertise
Process Development
Profit and loss understanding
Data analysis understanding
Contract Negotiation
Account management
Reporting knowledge
Vendor sourcing
Strategic planning
Maintenance and Repair
Excellent Communication
Organization and Time Management
MS Office
Problem-Solving
Timeline
Procurement Manager
Teleperformance
08.2018 - Current
Procurement Specialist
Teleperformance
01.2016 - 08.2018
Operations Supervisor
Teleperformance
07.2014 - 01.2016
Customer Service Agent
Teleperformance
07.2011 - 07.2014
Credit Risk Associate
Barclays bank
01.2008 - 07.2011
Bachelor of Science - Social Work
The High Institute of Social Work
06.2004 - 06.2004
High School Diploma -
Ibn Khaldon
06.1995 - 06.1995