Summary
Overview
Work History
Education
Skills
Timeline
Generic
Adham Elnagar

Adham Elnagar

Dubai

Summary

I consider myself a responsible and orderly person. Enjoys working with creative minds and learning from them. I am looking forward to my first work experience in the UAE.

Overview

2
2
years of professional experience
18
18
years of post-secondary education
1
1
Language

Work History

Customer Care

VODAFONE
Cairo, Cairo Governorate
01.2023 - 07.2023
  • Handling Customer Inquiries
  • Resolving Customer Issues
  • Managing Customer Accounts
  • Handling Complaints and Feedback
  • Monitored customer care goals and developed improvements.
  • Increased client retention rate through exceptional customer care during account management activities.

Data Entry

KHALIA LABS
07.2023 - 12.2023
  • Data Organization and Management
  • Collaboration and Data Integrity
  • Completed data entry of enrollments and case-management activities.
  • Improved patient registration process by streamlining data entry and reducing wait times.
  • Streamlined data entry processes for increased efficiency in managing information resources.
  • Managed patient records meticulously, ensuring accuracy and confidentiality during data entry processes.
  • Improved accuracy in data entry tasks through rigorous attention to detail.
  • Completed administrative tasks such as answering phones, filing paperwork and data entry.

Admin

MISR ITALIA PROPERTIES
01.2024 - 11.2024
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
  • Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
  • Collected, arranged, and input information into database system.

Education

Mass Communication - Major Visual Communication, Minor Radio And Tv

AHRAM CANADIAN UNIVERSITY
Cairo, Egypt
01.2021 - 06.2024

American Diploma -

BBC INTERNATIONAL SCHOOL
Cairo
01.2006 - 06.2020

Skills

Teamwork

Active Listening

Time Management

Research Skills

Social media graphics

Adobe photoshop

Adaptability

Design research

Design mockups

Customer service

MS office

Timeline

Admin

MISR ITALIA PROPERTIES
01.2024 - 11.2024

Data Entry

KHALIA LABS
07.2023 - 12.2023

Customer Care

VODAFONE
01.2023 - 07.2023

Mass Communication - Major Visual Communication, Minor Radio And Tv

AHRAM CANADIAN UNIVERSITY
01.2021 - 06.2024

American Diploma -

BBC INTERNATIONAL SCHOOL
01.2006 - 06.2020
Adham Elnagar