Technology
Ahmad Hesham
Cairo
Summary
Dynamic leader with a proven track record at Etisalat Misr, enhancing customer satisfaction and exceeding sales targets through innovative sales planning and project management. Skilled in social media marketing and staff management, I've significantly boosted brand awareness and led teams to achieve top performance, demonstrating exceptional design implementation and strategic thinking.
Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes. Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Account Etisalat Misr
01.2023 - 12.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Agent
Etisalat Misr
03.2022 - 01.2023
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Set and achieved company defined sales goals.
Sales Agent
Capital Elite Real Estate
06.2021 - 12.2021
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Recorded accurate and efficient records in customer database.
Freelancer Designer
Freelancer
02.2024 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Analyzed user behavior and feedback to optimize design and user experience.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Designed eye-catching promotional materials, driving increased event attendance and participation rates.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Marketing Manager
Freelancer
02.2024 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed social media accounts for optimal audience engagement and increased online presence.
Education
Bachelor of Laws - Law
Helwan University
Cairo, Egypt 01.2020 - 12.2024
Skills
Design implementation
Project management
Concept development
Sales planning
Social media marketing
Strategic planning
Team leadership
Decision-making
Work under pressure
fast learning
Adapting to the work environment
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Self-development
Psychology
Timeline
Freelancer Designer
Freelancer
02.2024 - Current
Marketing Manager
Freelancer
02.2024 - Current
Sales Manager
Account Etisalat Misr
01.2023 - 12.2023
Sales Agent
Etisalat Misr
03.2022 - 01.2023
Sales Agent
Capital Elite Real Estate
06.2021 - 12.2021
Bachelor of Laws - Law
Helwan University
01.2020 - 12.2024
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