Microsoft Office
Ahmed Abd Elbaset
Team Leader Polo Egypt Company For Trade And Industry
Qena
Summary
Obtaining a position in a well established organization where my skills can be utilized and enhanced and where opportunities for career advancement are available. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
18
18
years of professional experience
Work History
Team Leader
Polo Egypt Company for Trade and Industry
08.2013 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Training Manager
Al-Manar Center for Future Sciences
12.2006 - Current
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Sales Coordinator
Egyptian German Company for Trade and Industry (BR
01.2010 - 07.2013
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Sales Supervisor
Middle East Chemicals Company (Novartis)
12.2006 - 12.2009
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Boosted sales by implementing effective training programs for new and existing employees.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
Information Systems
Sohag University
Skills
Hard worker & appreciates teamwork spirit
Ability to work under pressure
Communication Skills
Ambitious & Fast learner
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Problem-Solving
Mentoring
Additional Information
In response to your job vacancies, I am enclosing my resume for your review, and expressing my interest in joining your respectable organization, & in becoming a member of your successful team.
I would be more than happy to further discuss my skills and experience with you at your earliest convenience.
Please feel free to contact me at any of the above mentioned numbers, or via e-mail.
Thank you for your time and consideration.
Best Regards,
Ahmed Abd Elbaset
Phone
01156632777, 01121685555
Militarystatus
Exempted
Coursework
- ICDL, Qena governorate
- Computer Courses, International ICDL certificate certified by UNESCO
Personal Information
- Date of Birth: 07/17/1985
- Nationality: Egyptian
- Marital Status: Married
Software
Website
Orical
Photoshop
C program
Languages
Arabic
Native language
English
Intermediate
B1
Interests
Developing myself to a better level
Developing colleagues to improve the company’s level for the better
Timeline
Team Leader
Polo Egypt Company for Trade and Industry
08.2013 - Current
Sales Coordinator
Egyptian German Company for Trade and Industry (BR
01.2010 - 07.2013
Training Manager
Al-Manar Center for Future Sciences
12.2006 - Current
Sales Supervisor
Middle East Chemicals Company (Novartis)
12.2006 - 12.2009
Information Systems
Sohag University
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