AHMED ABDELMONEM
Madinaty
Summary
Detail-oriented architect and technical support specialist with expertise in design and 3D modeling, delivering operational support across the EMEA region. Proficient in industry-standard software and troubleshooting tools, demonstrating a strong capacity to thrive in fast-paced, multidisciplinary environments.
Overview
4
4
years of professional experience
Work History
Operations Technical Support Specialist
NCR
03.2024 - Current
- Deliver technical support for in-house and customer tools, resolving hardware and software issues across Europe, Middle East, and Africa
- Analyze ATM logs to diagnose and resolve operational challenges, ensuring system reliability
- Collaborate with teams to optimize performance, document solutions, and improve customer satisfaction
Freelance Designer
Self-Employed
Cairo
01.2021 - Current
- Design innovative landscape and interior solutions, integrating aesthetics with functionality.
- Manage projects end-to-end, from client consultations to final delivery.
Architect
ZAS
Cairo
10.2023 - 01.2024
- Directed and managed every technical component of assigned ventures.
- Developed precise architectural plans and specialized 3D layouts on time for both residential and business developments.
- Worked alongside project teams to uphold accuracy in designs and deliver superior quality results.
- Developed plans and specifications for building projects to meet the needs of clients.
Teaching Assistant
ECC
Cairo
08.2021 - 09.2022
- Trained undergraduates in site engineering, focusing on practical and technical skills
- Supported faculty in organizing hands-on workshops and training sessions
Consultant
ECC
New Cairo
06.2022 - 08.2022
- Authored technical reports on execution quality, mediating between stakeholders on standards
- Reviewed Bills of Quantities (BOQ) and finalized multidisciplinary documentation
Editor and Graphic Designer (Freelance)
Hassan Allam Holdings
Cairo
09.2021 - 09.2021
- Produced a comprehensive report for Helio Park, including design, and illustrations.
- Enhanced visual presentation using graphic design software for stakeholder submission.
- Developed editorial guidelines and standards to maintain quality control.
- Determined clearest and most logical way to present information and instructions for greatest reader comprehension.
Education
Bachelor of Science - Landscape Architecture
Ain Shams University
Cairo, Egypt01.2021
IGCSE -
Al-Manarat International School
Jeddah, Saudi Arabia01.2016
IGCSE -
Al-Wadi International School
Jeddah, Saudi Arabia01.2015
Skills
- Troubleshooting
- log analysis
- Adobe Creative Suite
- MS Suite
- Technical reporting
- 3D modeling
- 3D rendering
- Project coordination
- Problem solving
- Technical support
- Collaboration skills
- Attention to detail
References
References available upon request.
Personal Information
Nationality: Canadian, Egyptian
Training and Certificates
- CS50 Course, Online, 01/01/23, Present
- REEDCOB Workshop, NOVA University, Lisbon, Portugal, 07/01/18, 07/31/18
- EZBET Project, Cairo, Egypt, 01/01/18, 12/31/22
- ITLES - scored 8.5/9 2015/2016
Timeline
Operations Technical Support Specialist
NCR
03.2024 - Current
Architect
ZAS
10.2023 - 01.2024
Consultant
ECC
06.2022 - 08.2022
Editor and Graphic Designer (Freelance)
Hassan Allam Holdings
09.2021 - 09.2021
Teaching Assistant
ECC
08.2021 - 09.2022
Freelance Designer
Self-Employed
01.2021 - Current
Bachelor of Science - Landscape Architecture
Ain Shams University
IGCSE -
Al-Manarat International School
IGCSE -
Al-Wadi International School
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