Ahmed Abdelmoty
Cairo
Summary
Reliable employee seeking Labour relations specialist position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Marketing Coordinator
Future University Egypt
02.2023 - Current
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Tracked and reported on marketing campaign responses.
Customer Service Representative
HSBC
11.2021 - 10.2022
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Processed customer adjustments to maintain financial accounts.
- Responded to customer requests for products, services and company information.
- Updated account information to maintain customer records.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered over 1000+ calls from clients and ensured efficient and straightforward delivery of information.
HR Assistant
CIRA PHARMA
11.2021 - 06.2022
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Increased options of using many recruitment channels such as LinkedIn, and referrals.
- Assisted with on-boarding process of 12 new hires
HR Assistant
Fashion District
06.2017 - 12.2019
- Oversaw and managed hiring process and assisted human resources.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Answered and redirected incoming phone calls for office
- Assisted with on-boarding process of 6 new hires
Education
Bachelor of Arts - Business And Human Resource Management
University of Huddersfield
England, UK06.2021
Foundation Degree - Foundation Business Management And Law
International Study Centre Huddersfield
England, UK08.2018
Skills
- Critical Thinking, have more than one point of view promotes organizational development, instead of enforcing one person's idea
- Verbal and Written Communication, sharing idea's in and understandable and simplified manner
- Writing and Editing
- Time Management, managing tasks within specific period of time
- Work Planning and Organization
- Problem Solving, identifying bullying or any employee issues at workplace
- Employee Interviews, recruitment analysis finding suitable candidates for specified job role
- Relationship Building, creating safe sharing environment and value employee dedication
- Performance Evaluations, analyzing performances to ensure dedication remains prioritized
- Workforce Planning, outlining key supply and demands needed to achieve rapid development and futuristic organizational success
- Time Management
- Event Planning
- Sales Expertise
Timeline
Marketing Coordinator
Future University Egypt
02.2023 - Current
Customer Service Representative
HSBC
11.2021 - 10.2022
HR Assistant
CIRA PHARMA
11.2021 - 06.2022
HR Assistant
Fashion District
06.2017 - 12.2019
Bachelor of Arts - Business And Human Resource Management
University of Huddersfield
Foundation Degree - Foundation Business Management And Law
International Study Centre Huddersfield
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