Summary
Overview
Work History
Education
Skills
Certification
Timeline
LANGUAGES
Generic

Ahmed AboBakr AbdElkafy

HEAD OF SYSTEM ADMINISTRATOR

Summary

I am a dedicated IT professional with extensive experience in system administration and technical support. Currently, I serve as the Head of System Administrator at Misr Cement Group, where I lead my team in implementing strategic IT plans. My expertise encompasses various technologies, including VMware ESXI, Microsoft Azure, Microsoft 365, MS Defender and on-premises datacenter software component such as Veeam Backup, Antivirus, Firewall, Antispam, etc..., along with a strong commitment to solving issues efficiently and optimizing performance.

Overview

15
15
years of professional experience
8
8
Certificates
1
1
Language

Work History

Head of System Administrator

Misr Cement Group
05.2024 - Current
  • Collaborating with the team to implement the plans and oversee the implementation of tasks for the team.
  • Establishing new plans with my team members in my area, and moreover, the manager, along with other heads of sections and areas
  • Solving and managing technical tasks and issues at level 3.

Sr. System Administrator

Misr Cement Group
10.2022 - 05.2024
  • Management, troubleshooting, and monitoring infrastructure in the Data Center, such as VMware ESXi, IBM Storage, Exchange mail server, backup, antivirus, etc., as well as Microsoft Office 365 and Azure tenant.
  • Solving issues for end users

System Administrator

Misr Cement Group
05.2018 - 10.2022
  • Management, troubleshooting, and monitoring infrastructure in the Data Center, such as VMware ESXi, IBM Storage, Exchange mail server, backup, antivirus, etc., as well as Microsoft Office 365 and Azure tenant.nant.
  • Solving issues for end users.

Technical Support

Misr Cement Group
12.2013 - 05.2018
  • Providing IT support 24/7. Implementing, managing, and maintaining a Microsoft Windows Server 2008 R2 and Windows Server 2012 R2. Implementing, managing, and maintaining (GPO, file server, print server, etc.). Physical support for HP and Xerox printers WorkCentre. Managing the CCTV network (cameras – NVRs). Cooperating with systems and networking teams. Implementing and configuring LAN connections. IT auditing and sending reports. Researching and identifying solutions to software and hardware issues. Diagnosing and troubleshooting technical issues, including account setup and network configuration. Asking clients targeted questions to quickly understand the root of the problem, providing prompt and accurate feedback to clients. Referring to internal databases or external resources to provide accurate tech solutions. Ensuring all issues are properly logged. Following up with clients to ensure their IT systems are fully functional after troubleshooting. Preparing accurate reports.

Employee Haj and Omra

Fast Tours
09.2012 - 12.2012

IT technician

Professional System
10.2011 - 11.2011

Technical support

www.Ahdaafonline.com
02.2011 - 09.2011

Education

Bachelors - Archaeology

Faculty of Arts
06.2009

Skills

Python 3

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Certification

Paloalto firewall “Training offecial course”

Timeline

Head of System Administrator

Misr Cement Group
05.2024 - Current

Sr. System Administrator

Misr Cement Group
10.2022 - 05.2024

System Administrator

Misr Cement Group
05.2018 - 10.2022

Technical Support

Misr Cement Group
12.2013 - 05.2018

Employee Haj and Omra

Fast Tours
09.2012 - 12.2012

IT technician

Professional System
10.2011 - 11.2011

Technical support

www.Ahdaafonline.com
02.2011 - 09.2011

Bachelors - Archaeology

Faculty of Arts

LANGUAGES

English

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Ahmed AboBakr AbdElkafyHEAD OF SYSTEM ADMINISTRATOR